Free Downloads: Service Level Agreement Monitoring

License:  All 1 2 | Free

Shareware
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Veeam Monitor leverages Veeam Business View™ to enable performance monitoring, alerting and reporting for virtual machine groups based on criteria such as business unit, department, location, purpose, service-level agreement or any other criter

Veeam Monitor leverages Veeam Business View™ to enable performance Monitoring, alerting and reporting for virtual machine groups based on criteria such as business unit, department, location, purpose, Service-Level Agreement or any other criteria you define.

This ability to perform business-centric Monitoring helps to identify the business...

Category: Security & Privacy / Access Control
Publisher: Veeam Software, Inc., License: Shareware, Price: USD $200.00, File Size: 3.1 MB
Platform: Windows



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The Priority Manager is a powerful escalation and service level agreement (SLA) management tool.

The Priority Manager is a powerful escalation and Service Level Agreement (SLA) management tool. It can be used to automatically modify existing helpdesk jobs, send email to both staff and clients, and perform other actions relevant to your helpdesk environment.

By using the Priority Manager, the helpdesk can build up a rich set of escalation and...

Category: Business & Finance / Project Management
Publisher: PRD Software, License: Demo, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Shareware
Longitude Screenshot
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Heroix introduces its Longitude Hyper-V application to monitor Microsoft Hyper-V hypervisor. Longitude helps keep IT budgets in check by helping to locate and reduce virtual sprawl, over provisioning, and excess use of resources.

Heroix introduces its Longitude Hyper-V application to monitor Microsoft Hyper-V hypervisor. This follows the Heroix VMware vSphere performance Monitoring application, which increased sales by 36 percent in a year. Longitude is a feature-rich, easy-to-use, affordable Monitoring solution that companies use to track the health of their entire IT infrastructure: multiple operating...

Category: Utilities / Network
Publisher: Heroix, License: Shareware, Price: USD $399.00, USD140, File Size: 460.2 MB
Platform: Windows

Chroniker for Availability Monitoring Screenshot
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Complete Monitoring and Reporting on Availability and Response Time of all network components (servers, applications, websites, routers, appliances, ports, etc. Also performs actual tests for response time on email, LDAP, DNS, databases, webservers

What Chroniker for Availability Monitors NodeWatch gives you complete view on the availability of your environment, Ping Check Routers, Switches, and other vital network components. Monitor Servers or any TCP Connect based application DNS, FTP, Web servers, Mail servers, and Application servers Monitoring TaskWatch monitors response time of your applications by executing user...

Category: Utilities
Publisher: NRG Global, License: Shareware, Price: USD $329.00, File Size: 9.2 MB
Platform: Windows

Email Monitoring Service NA Screenshot
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SiteRecon providing email monitoring that continuously checks your mail server and subcomponents, such as virus protection and content filtering.

SiteRecon providing email Monitoring that continuously checks your mail server and subcomponents, such as virus protection and content filtering. If mail is not being processed, SiteRecon will immediately alert your contacts list that a problem exists. SiteRecon offers the follow features to increase your uptime:

* SMTP Monitoring at 15 and 30 minute intervals
* Instant...

Category: Web Authoring / Servers
Publisher: Information Solutions, Inc., License: Commercial, Price: USD $19.95, File Size: 1024 B
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Shareware
SupportCalls Screenshot
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The only ITIL guided helpdesk system entirely integrated seamlessly within your Microsoft Office Outlook, transforming it from a simple email client to a full fledged service provider. Supports SMS, Skype calls, hosted Exchange, SLA, Assets tracking.

An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues. Monitor...

Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows

Commercial
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The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes by establishing a standard, centralized information repository.

The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of Service delivery, support and increase customer satisfaction. Based on the ITIL framework and ITSM best...

Category: Business & Finance
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 39.2 MB
Platform: Windows

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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux

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The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals.

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement...

Category: Business & Finance / Applications
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 2.7 MB
Platform: Windows

AdventnetManageEngine SupportCenter Plus Screenshot
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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux

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The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals.

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:

- Service Level Agreement (SLA) Template
- Operational Level...

Category: Home & Education / Miscellaneous
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $129.00, File Size: 2.7 MB
Platform: Windows

Freeware
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rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence,...

Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

Freeware
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tttTxRPT is freely distributable tool to analyze Tuxedo Performance data.

tttTxRPT is freely distributable tool to analyze Tuxedo Performance data. Tuxedo generates performance information by using the -r option in the CLOPT string. The program txrpt comes with Tuxedo analyze this information. However txrpt is command line oriented and only produces averages. tttTxRpt is a Windows GUI program.


Main Features:

-ServiceName - Name of...

Category: Utilities / Misc. Utilities
Publisher: Aurora Information Systems, Inc., License: Freeware, Price: USD $0.00, File Size: 2.1 MB
Platform: Windows

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The Pitney Bowes P/I OfficeMail™ software makes it easy and cost-effective to print and mail office documents at a centralized production center for greater efficiency, intelligent tracking, gain economies of scale and produce a carbon consciou

The Pitney Bowes P/I OfficeMail™ software makes it easy and cost-effective to print and mail office documents at a centralized production center for greater efficiency, intelligent tracking, gain economies of scale and produce a carbon conscious mailpiece.

P/I OfficeMail allows enterprise users to create and submit office mail from their desktop to an on-site or off-site...

Category: Business & Finance / MS Office Addons
Publisher: Pitney Bowes Emtex Software Ltd, License: Demo, Price: USD $0.00, File Size: 4.1 MB
Platform: Windows

WebWatchBot Website Monitoring Software Screenshot
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Constant monitoring is critical to ensuring your website and web-based applications are error free and performing with acceptable response times. WebWatchBot 6 is the leading software solution for performance monitoring and problem notification.

WebWatchBot 6 makes it easy to implement website and web-based application Monitoring for response time, downtime and error conditions. View performance from the end user perspective and identify the impact of individual infrastructure components on response time. WebWatchBot uses an agent-less protocol, which means that nothing is installed on the server or network component being...

Category: Internet / Monitoring
Publisher: ExclamationSoft, License: Demo, Price: USD $499.00, USD1199, File Size: 42.4 MB
Platform: Windows

Bello Network Monitoring WinGUI Screenshot
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bello network monitoring offers reliable network and website monitoring, web or windows user interface. Sensor types include PING, PORT, HTTP, HTTPS, Advanced HTTP (e.g. for content checks), HTTP Transaction, DNS, SMTP, POP3, SNMP, FTP and more.

Our on-demand Monitoring Service makes it easy and affordable to detect network and website failures early, minimizing downtime and avoiding economic impact. bello network Monitoring Service periodically checks your website as well as your other servers. As soon as outages are discovered you will be notified via email, SMS/pager or ICQ message. For the free...

Category: Internet
Publisher: Paessler AG, License: Freeware, Price: USD $0.00, File Size: 1.3 MB
Platform: Windows

Serio IT Service View Pro Screenshot
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Serio IT Service View Pro is a server/ network device monitoring and ITIL Availability Management tool rolled into one.

Serio IT Service View Pro is a server/ network device Monitoring and ITIL Availability Management tool rolled into one.


Define one or more Service Level Agreements for the devices you are Monitoring. The reports scheduler can email availability and downtime graphs and statistics for those devices to you and your customers. You can examine and edit...

Category: Internet / News Applications
Publisher: Serio Ltd, License: Shareware, Price: USD $280.00, File Size: 5.6 MB
Platform: Windows

Simple Server Monitor Screenshot
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Simple Server Monitor is a powerful, yet easy to use server monitor. It allows you to monitor the status of your servers and web applications from your desk. Supports pop-up, e-mail, sound, launch external application, log file, and event log alerts.

Simple Server Monitor is a powerful, yet easy to use server Monitoring utility. It allows you to monitor the status of your servers and web applications from your desktop. Simple Server Monitor runs as a Windows Service with GUI Monitoring console. When a monitor fails, you are notified by a pop-up message, an e-mail alert (user customizable messages), and/or a sound...

Category: Utilities
Publisher: Cuda Incorporated, License: Shareware, Price: USD $59.95, File Size: 5.0 MB
Platform: Windows

VisualPulse Web Edition Screenshot
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VisualPulse enables 24x7 Web-based monitoring of Web pages, servers and network nodes, reporting Ping, HTTP, SNMP, and TCP performance and easy-access Web-based reports. Provides automated alerts and traceroute capture for problem analysis.

VisualPulse enables 24x7 Web-based Monitoring of Web pages, servers, and network nodes, providing web-based reports for Ping, HTTP, SNMP, and TCP performance. Automated alerts provide instant problem notification, and automated capture of traceroute diagnostics enables analysis of availability problems regardless of when the disruption occurred. Easy-access HTML reports includes...

Category: Utilities
Publisher: Visualware Inc., License: Shareware, Price: USD $295.00, File Size: 466.6 KB
Platform: Windows

Commercial
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ServerAssist: the most comprehensive server monitoring solution available.

ServerAssist: the most comprehensive server Monitoring solution available. The Professional edition is an agent based solution: An agent deployed to each server provides deep server Monitoring, without needing a central Monitoring system. The Workgroup edition is an agentless solution: A single server monitors the entire network, covering Windows and Linux servers and...

Category: Internet / Monitoring
Publisher: Aldebaran Systems, Inc., License: Commercial, Price: USD $995.00, File Size: 11.1 MB
Platform: Windows

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Nimsoft Rackspace Cloud Monitor is a free standalone application that enables Rackspace customers to monitor performance and availability of their Rackspace servers while monitoring monthly resource usage to control cost.

Nimsoft Rackspace Cloud Monitor is a free standalone application that enables Rackspace customers to monitor performance and availability of their Rackspace servers while Monitoring monthly resource usage to control cost. Dashboards display key performance metrics including server bandwidth, disk space, number of bytes in storage accounts and more. Thresholds can be set for each monitor...

Category: Internet / News Applications
Publisher: Nimsoft, License: Freeware, Price: USD $0.00, File Size: 13.5 MB
Platform: Windows

Shareware
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GlassNet is a network monitoring solution, design to ease the job of the network administrator.

GlassNet is a network Monitoring solution, design to ease the job of the network administrator. Providing real time Monitoring at the Service Level is an efficient tool to stay on top of the network problems. Glass Net offers the possibility to monitor several different types of devices, such as computer, network servers, routers, switches ip-phones, ip cameras....

Category: Internet / Monitoring
Publisher: Mataluis.Com, License: Shareware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows

Provide Support Live Chat Screenshot
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Live Chat and Visitor Monitoring software that allows businesses to provide instant online customer support and proactively sell their products and services. The tool can be integrated with different content management and shopping cart systems.

Provide Support is a global provider of Live Chat and Real-Time Website Monitoring software that allows businesses to provide instant online customer support and proactively sell their products and services. The software enables you to chat with your website visitors and customers in real time using a stand-alone Live Chat operator console that is compatible with Windows, Linux and MacOS...

Category: Internet / Communications
Publisher: Provide Support, LLC, License: Shareware, Price: USD $15.00, File Size: 18.2 MB
Platform: Windows, Mac, Linux

5 Stars5 Stars5 Stars5 Stars5 Stars Commercial
MrBOOT Screenshot
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Represents radically lower cost, high effect to install/update operating system or software.Provide speed,flexible, strong desktop service for client. Launch application with full power locally without affecting the performance of the other clients.

Benefits from streaming by MrBOOT . Instant Desktop software distribution eliminates the hidden management effort in an on-demand world . 1,000s of desktops can get the latest patch in the time that it takes to reboot . Eliminates the need to insure that patches/upgrades are appropriately applied to 1000s of desktops . Eliminates the need to make desk-side visits to 1000s of desktops...

Category: Security & Privacy / Access Control
Publisher: Shenzhen Caidone Technology Co.,Ltd, License: Commercial, Price: USD $30.00, File Size: 70 B
Platform: Windows, Linux

Shareware
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cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing Service in your call center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide detailed performance...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

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License:  All 1 2 | Free