Free Downloads: Support Staff

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of customer service points (Staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers,...

Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown

Look to PM Staff Admin for a powerful set of monitoring and filtering tools. A well-designed interface allows you to control access to programs and websites.

PM Staff Admin provides an easy to use set of tools that make distractions easy to control and eliminate. As an employer, you need to provide your employees with the best possible tools to do their jobs. Removing internet distractions is an important part of allowing employees to be as productive as possible. PM Staff Admin prevents users from visiting non-work related websites...

Category: Security & Privacy / Lockdown
Publisher: PM Software, License: Shareware, Price: USD $29.95, EUR20, File Size: 2.3 MB
Platform: Windows

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your Support Staff to submit and update Support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based Support portal provides your customers with an easy-to-use self-help tool, online...

Category: Internet / Tools & Utilities
Publisher: WebGroup Media, LLC, License: Commercial, Price: USD $199.00, File Size: 3.7 MB
Platform: Windows, Linux

Team-based customer email answering system that improves response time/tracking.

Team-based customer email answering system that improves response time/tracking. Enable your Staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through...

Category: Internet / Tools & Utilities
Publisher: Nevrona Designs, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows

StaffMap is the easiest way to manage employees on your company floorplans and provide a quick way for your staff to locate others within the office. With StaffMap, anyone can book shared desks easily and quickly from anywhere, on any device.

StaffMap is the easiest way to manage employees on your company floorplans and provide a quick way for your Staff to locate others within the office. With StaffMap, anyone can book shared desks easily and quickly from anywhere, on any device. Workplaces are moving away from traditional and rigid organization. StaffMap was designed to successfully manage the fluidity of modern...

Category: Business & Finance / Applications
Publisher: Browse Lab, License: Demo, Price: USD $89.00, File Size: 20.9 MB
Platform: Windows

Deliver workload forecasts.

Deliver workload forecasts. Best suited for call centers and Staff managers (retail, restaurants, hostels, ...). Too much Staff and money is wasted. Too few Staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of Staff at the right time through workload forecasting. Get customizable reports with hour, half-hour...

Category: Business & Finance / Project Management
Publisher: lokad.com, License: Freeware, Price: USD $0.00, File Size: 573.4 KB
Platform: Windows

Every church family has members who are hospitalized, or homebound. Every member of the staff wants to be sure that person is visited in a timely manner. Sometimes coordinating these visits is not easy.

Every church family has members who are hospitalized, or homebound. Every member of the Staff wants to be sure that person is visited in a timely manner. Sometimes coordinating these visits is not easy. RCL Software’s program Visitation & Outreach was designed to fill this need. It is an inexpensive multi-user application to schedule and record all of the ministerial Staff...

Category: Home & Education
Publisher: RCL Software, License: Shareware, Price: USD $24.75, File Size: 5.2 MB
Platform: Windows

FlexiServer is software for automatic employee time attendance logging. For staff who work at computers it does all hours logging automatically. It records log on and shut down times as worked hours. Hours can also be entered manually.

FlexiServer is a solution to create a flexible work environment with automatic employee time attendance logging. In addition to tracking Staff hours, the software features tools for quality assurance monitoring and reporting, and works perfectly with home or remote based Staff. FlexiServer is the modern replacement for a Staff hours book or time card. Benefits: ~...

Category: Business & Finance / Business Finance
Publisher: NCH Software, License: Shareware, Price: USD $139.00, File Size: 769.1 KB
Platform: Windows

This program takes the pain out of employee scheduling, shift planning and staff rotations.

This program takes the pain out of employee scheduling, shift planning and Staff rotations. With Oriador Rota you can prepare and distribute the Staff rota easier and faster, saving time and money for your business and reducing stress for you.
The finished rota can be exported to the web or a company intranet, while payroll or time sheet data can be exported to Microsoft...

Category: Business & Finance / Business Finance
Publisher: V4 Solutions Ltd, License: Shareware, Price: USD $549.00, File Size: 9.8 MB
Platform: Windows

Stop wasting valuable time tracking down employees while that important client waits on the phone. Use OfficeStatus and put staff location, status, and availability information at the fingertips of the entire organization - instantly!

Stop wasting valuable time tracking down employees while that important client waits on the phone. Use OfficeStatus and put Staff location, status, and availability information at the fingertips of the entire organization - instantly! OfficeStatus is easy-to-use in/out board software for tracking employee work status, attendance, and much more. It includes web, mobile and desktop user...

Category: Business & Finance / MS Office Addons
Publisher: officestaffstatus, License: Shareware, Price: USD $400.00, File Size: 139.0 MB
Platform: Windows

Guardian is a complete privilege notification system that replaces paper or email lists of staff privileges with a web-based verification system. Now when you update a provider's privilege information, it published to your facility's intranet.

How much time do you spend each week preparing, editing, and distributing Staff privilege information? How often do you answer the phone to verify that a provider has a particular privilege? Now there is a better way... Guardian is a complete privilege notification system that replaces paper or email lists of Staff privileges with a web-based verification system. Now when you...

Category: Business & Finance / Applications
Publisher: dBx Solutions, License: Freeware, Price: USD $0.00, File Size: 3.1 MB
Platform: Windows

Teaches how to read music pitch notation on grand staff with key signatures.

Teaches how to read music pitch notation on grand Staff with key signatures. Program writes a note on grand Staff and sounds its pitch. Student clicks the appropriate note on the screen keyboard. Scoring, automatic advance and modulation included. Student may also play keyboard and program displays note.

Category: Utilities / Misc. Utilities
Publisher: Kba Software, License: Freeware, Price: USD $0.00, File Size: 647.0 KB
Platform: Windows

A list of people and the times when they are required to work. Roster is designed to simplify the process to prepare and maintain staff duty rosters. Duty roster software can save you up to 90% in scheduling time.

A list of people and the times when they are required to work. Roster is designed to simplify the process to prepare and maintain Staff duty rosters. Duty roster software can save you up to 90% in scheduling time. Roster is designed for fireman, dispatcher, call enter Staff, emergency service Staff and law enforcement officers, pupils, students and teachers, doctors,...

Category: Business & Finance / Personal Info Managers
Publisher: Binary House Software, License: Shareware, Price: USD $49.95, File Size: 16.1 MB
Platform: Windows

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and Support Staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session...

Category: Business & Finance
Publisher: Akeni, License: Demo, Price: USD $799.00, File Size: 10.6 MB
Platform: Windows, Linux

RoomBooking makes it easy for all staff to book, hold and settle events and arrangements such as meetings, courses, receptions etc.

RoomBooking makes it easy for all Staff to book, hold and settle events and arrangements such as meetings, courses, receptions etc. RoomBooking is a user-friendly easy to use application servicing the company's internal users and assisting the service Staff. RoomBooking are not an advanced can-do-everything system but an easy and simple application.

Category: Business & Finance / Applications
Publisher: BMG Software, License: Shareware, Price: USD $199.00, File Size: 7.6 MB
Platform: Windows

Software to manage employee information, scheduling and performance with the additional capability to share data in real time over the network.

With thousands of concerns containing huge artillery of Staff, management and scheduling of these personnel can really be a tough ask. To make Staff management easy or to address this problem more effectively, this latest version of Staff scheduler software is more powerful and more advanced. Coming towards the main or the inbuilt attributes of this program, though it is...

Category: Business & Finance / Personal Info Managers
Publisher: eDataset Software, License: Shareware, Price: USD $49.95, File Size: 33.0 MB
Platform: Windows

FlexiServer is software for automatic employee time attendance logging. For staff who work at computers it does all hours logging automatically. It records log on and shut down times as worked hours. Hours can also be entered manually.

FlexiServer is a solution to create a flexible work environment with automatic employee time attendance logging. In addition to tracking Staff hours, the software features tools for quality assurance monitoring and reporting, and works perfectly with home or remote based Staff. FlexiServer is the modern replacement for a Staff hours book or time card. Benefits: ~...

Category: Business & Finance / Business Finance
Publisher: NCH Software, License: Shareware, Price: USD $259.00, File Size: 497.7 KB
Platform: Windows, Mac, Linux

Restaurant Software to manage everything in the restaurant business operation. Restaurant POS Software that automates the tedious tasks of sales management, inventory management, table management, staff management, management report & manage rewards.

Restaurant Software to manage all aspects of your restaurant business operation. Restaurant POS Software that automates the tedious tasks of restaurant sales management, restaurant inventory management, restaurant table management, restaurant Staff management, restaurant management reports & restaurant customer loyalty / management of rewards, restaurant Staff scheduling,...

Category: Business & Finance / Small Business Tools
Publisher: SoftwareRestaurant.Net, License: Shareware, Price: USD $299.00, File Size: 16.7 MB
Platform: Windows

XB Staff and Resource Manager is a highly customizable employee and resource management system that can be adapted to meet your business needs. It allows keeping records of all company's employees as well as tracking project implementation.

XB Staff and Resource Manager is a highly customizable employee and resource management system that can be adapted to meet your business needs. It allows keeping records of all company's employees in one place as well as tracking projects implementation. It enables fast data search and simple data handling by all users. The system is adapted for tablets (iOS, Android) and touch-screen...

Category: Business & Finance / Project Management
Publisher: XB Software, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows, Mac, Android, iPod

WinCare Clinical Software is a bundle of programs that were designed so that the medical staff can record and work easier.

WinCare Clinical Software is a bundle of programs that were designed so that the medical Staff can record and work easier.Documents all clinical information easily, providing resident information to those who need it. Staff can add notes easily to explain items on all your facility's key reports.Wincare Clinical has a lot of little programs like: The PreScreen module,MDS...

Category: Business & Finance / Business Finance
Publisher: WinCareInt, License: Demo, Price: USD $0.00, File Size: 2.0 MB
Platform: Windows

MusicGoals Eye and Ear is a collection of sixty-two activities that drill the elements of music minus rhythm on the instrument, on the staff, and by ear.

MusicGoals Eye and Ear is a collection of sixty-two activities that drill the elements of music minus rhythm on the instrument, on the Staff, and by ear. It is a practice partner that speeds up music lessons because it breaks down complex skills into basic parts. It uses an ever changing instrument and Staff that will zoom in on a different portion with almost every drill.

Category: Home & Education / Teaching Tools
Publisher: Singing Electron LLC, License: Shareware, Price: USD $99.95, File Size: 23.2 MB
Platform: Windows

OfficeStatus is a professional grade employee in/out board software solution. It solves the problems associated with trying to keep track of who's in and who's out of the office.

OfficeStatus solves the problems associated with trying to keep track of who's in and who's out of the office. Any member of your Staff can determine at a glance whether an associate is in or out, at lunch, on vacation, etc. IMPROVE Staff COMMUNICATIONS OfficeStatus puts user status, availability, and contact information at the fingertips of every Staff member. An...

Category: Business & Finance / Applications
Publisher: Key Metric Software, License: Shareware, Price: USD $200.00, File Size: 79.9 MB
Platform: Windows, Android, BlackBerry, iPhone, iPod, Handheld/Mobile Other, Symbian

Do you have forms that staff fill in on a regular basis?

Do you have forms that Staff fill in on a regular basis? Timesheets? Leave Applications? Travel Requests? Stationary Orders? etc.
Can they fill them in electronically and email them to you? Or submit them via the corporate website? Isn't the electronic age great!
But, what do you do with all the information that comes back?
You can leave the forms on disk somewhere. You can...

Category: Business & Finance / Database Management
Publisher: GssEziSoft, License: Shareware, Price: USD $95.00, File Size: 499.0 KB
Platform: Windows

OfficeStatus is a professional grade employee in/out board software solution. It solves the problems associated with trying to keep track of who's in and who's out of the office.

OfficeStatus solves the problems associated with trying to keep track of who's in and who's out of the office. Any member of your Staff can determine at a glance whether an associate is in or out, at lunch, on vacation, etc. IMPROVE Staff COMMUNICATIONS OfficeStatus puts user status, availability, and contact information at the fingertips of every Staff member. An...

Category: Business & Finance
Publisher: Key Metric Software, License: Demo, Price: USD $250.00, File Size: 48.0 MB
Platform: Windows

In-Out Board is the cross-platform staff in/out tracking tool for your office. Using peer-to-peer technology, know at a glance whether your co-workers are available or not. Users can also leave notes i.e. how about they can be reached.

In-Out Board is the cross-platform Staff in/out tracking tool for your office. Users can easily set their status as well as leave notes (i.e. how they can be reached, when they'll be back). In-Out Board's status categories are fully customizable, and it can be customized to notify each user's status changing with different sounds. In-Out Board uses our proven peer-to-peer networking...

Category: Business & Finance
Publisher: Glass Bead Software, License: Shareware, Price: USD $12.00, File Size: 2.2 MB
Platform: Windows, Mac