Free Downloads: Web Enabled Help Desk

License:  All 1 2 | Free

Shareware
Help Desk for IIS Screenshot
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Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

Help Desk for IIS is a Web-based Help Desk software solution for delivering customer service and support. It easily installs on your Web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except Web browser. Open support requests via login or send an...

Category: Business & Finance
Publisher: MIS Utilities, License: Shareware, Price: USD $199.00, File Size: 4.1 MB
Platform: Windows



Polar Help Desk Screenshot
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Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.

Polar Help Desk is a Web based Help Desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central Help Desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages:...

Category: Business & Finance / CRM
Publisher: Polar, License: Demo, Price: USD $150.00, File Size: 16.8 MB
Platform: Windows

Polar Help Desk Free Screenshot
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Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is a Web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the...

Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows

Sinergia Help Desk Screenshot
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Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework. Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management.

Sinergia is an open source, Web based, Help Desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases,...

Category: Business & Finance
Publisher: GLR, License: Freeware, Price: USD $0.00, File Size: 4.4 MB
Platform: Windows

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The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.

The Web Help Desk is an affordable and intuitive Web based Help Desk software for your service Desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your Help Desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL...

Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac

Jitbit HelpDesk Screenshot
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Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a Web based Help Desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers'...

Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows

The Help Desk Toolkit Screenshot
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The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization...

Category: Software Development
Publisher: Ovitz Taylor Gates, License: Shareware, Price: USD $199.00, File Size: 4.3 MB
Platform: Windows, Mac, Linux, Palm, Pocket PC, Symbian, OS/2, Unix, MS-DOS, BEOS

Akeni Help Desk Assistant Enterprise IM Screenshot
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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live Help" button to chat without having to install any software. Some of our features are:...

Category: Business & Finance
Publisher: Akeni, License: Demo, Price: USD $799.00, File Size: 10.6 MB
Platform: Windows, Linux

Web Based IBN HelpDesk Screenshot
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Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests.

Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support...

Category: Business & Finance / Project Management
Publisher: Mediachase Russia, License: Shareware, Price: USD $49.00, File Size: 31.2 MB
Platform: Windows

Shareware
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Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys.

(EG. F1, F2 etc. ) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application.

Category: Business & Finance
Publisher: Information Packaging, License: Shareware, Price: USD $29.95, File Size: 951.8 KB
Platform: Windows

Shareware
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WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts.

Web TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts. Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and Help Desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for...

Category: Utilities / System Utilities
Publisher: GRITWARE, LLC, License: Shareware, Price: USD $345.00, File Size: 25.9 MB
Platform: Windows

SupportPortal Screenshot
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AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B

AJAX/PHP Web based Help Desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an...

Category: Business & Finance / Applications
Publisher: Escon Information Consulting, License: Demo, Price: USD $275.00, File Size: 2.8 MB
Platform: Windows, Linux

Shareware
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Manage and deliver support services to your employees and customers through a central web-based help desk portal.

Manage and deliver support services to your employees and customers through a central Web-based Help Desk portal.
Email integration: Manage email flow with Help Desk integrated with multiple email accounts and customize email notification templates using scripting language. Integrate any other system through API.
Easily integrate any system through...

Category: Business & Finance / Project Management
Publisher: Polar, License: Shareware, Price: USD $50.00, File Size: 45.3 MB
Platform: Windows

Shareware
LBE Web Helpdesk Screenshot
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Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

Help Desk designed to be operated via your Web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft Web server. It can be accessed from any machine running a Javascript Enabled Web browser. Powerful HelpDesk Software:- LBE...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 2.3 MB
Platform: Windows

VersaSRS HelpDesk Screenshot
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FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

versaSRS Help Desk provides a flexible and scalable solution for managing Help Desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing...

Category: Business & Finance
Publisher: VersaDev, License: Freeware, Price: USD $0.00, File Size: 7.0 MB
Platform: Windows

VueChat Customer Service Screenshot
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VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a Web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a Web browser....

Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac

sitehelpdesk Screenshot
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Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help Desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the Web. Integrated email monitor for two way email tracking in and out of the Help Desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent Web browser based. Shared...

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

AdSysNet Self-Service Password Reset Screenshot
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AdSysNet Self-Service Password Reset is a web based active directory self service password reset tool. Also, the tool supports help desk based ticketing system. Supports resetting password from the logon screen itself.Multiple domains can be managed.

AdSysNet Self-Service Password Reset is a Web based active directory self service password reset tool. The tool consists of four major components and they are, 1. Admin Console - Lets the Administrators to configure the security settings and view the audit report. 2. Service Component - It is the centralized and core component of AdSysNet Self-Service Password Reset. It processes...

Category: Security & Privacy / Password Managers & Generators
Publisher: AdSysNet Solutions, License: Freeware, Price: USD $0.00, File Size: 30.0 MB
Platform: Windows

ManageEngine ServiceDesk Plus Screenshot
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ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software with integrated project management. ITIL ready version is also available

ServiceDesk Plus is a Web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Category: Business & Finance / Inventory Systems
Publisher: ZOHO Corp., License: Freeware, Price: USD $0.00, File Size: 107.8 MB
Platform: Linux, Windows

Account Reset Console Screenshot
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The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords and account flags via any web browser.

The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any Web browser. One of the most common requests to your Help Desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity...

Category: Security & Privacy / Password Managers & Generators
Publisher: Lieberman Software Corporation, License: Commercial, Price: USD $1599.00, File Size: 33.6 MB
Platform: Unknown

Enterprise Random Password Manager Screenshot
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Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system.

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.

Category: Security & Privacy / Password Managers & Generators
Publisher: Lieberman Software Corporation, License: Commercial, Price: USD $25000.00, File Size: 26.5 MB
Platform: Windows

AdSysNet Password Manager Screenshot
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AdSysNet Password Manager is a web based active directory self service password reset tool. Also, the tool supports help desk based ticketing system. It supports resetting password from the logon screen itself. Multiple domains can be managed.

AdSysNet Password Manager is a Web based active directory self service password reset tool. The tool consists of four major components and they are, 1. Admin Console - Lets the Administrators to configure the security settings and view the audit report. 2. Service Component - It is the centralized and core component of AdSysNet Password Manager. It processes all the requests from...

Category: Security & Privacy / Password Managers & Generators
Publisher: AdSysNet Solutions, License: Freeware, Price: USD $0.00, File Size: 30.0 MB
Platform: Windows

Freeware
LiveChat Screenshot
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LiveChat - live chat and help desk software to increase sales and improve customer service. Place a live chat option on your website to provide immediate assistance to your online visitors and turn them into customers.

LiveChat is an easy to use yet powerful live chat and Help Desk software for customer service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your...

Category: Business & Finance / Sales & Marketing Tools
Publisher: LiveChat, License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform: Android

5 Stars5 Stars5 Stars5 Stars5 Stars Shareware
TaskPool Screenshot
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TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development).

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a Web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use...

Category: Business & Finance / Applications
Publisher: DEK Software International, License: Shareware, Price: USD $495.00, File Size: 41.9 MB
Platform: Windows

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AccessAble Help Desk Pro is a comprehensive application for IT/Computer Support Staff.

AccessAble Help Desk Pro is a comprehensive application for IT/Computer Support Staff. The windows based desktop application provides for easy data entry, reporting and analysis of user information, support requests, computer, software and peripheral inventory.
Multi-user ready at no additional cost, the program uses a Microsoft Access format .mdb on the backend.

Category: Utilities / Misc. Utilities
Publisher: Dennis Baggott and Sons, License: Shareware, Price: USD $349.00, File Size: 337.2 KB
Platform: Windows

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License:  All 1 2 | Free