Free Downloads: Call Center Working Flow Pdf
License: All | Free
Freeware
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...
Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows
The Audio Text Manager (ATM) is designed to give you a fast, graphical view of the Call Flow patterns configured in the Unity database and allow you to modify that Flow quickly and easily. The ATM is made up of 3 basic view areas on the screen. The Tree and Grid view tabs on the left and the Information tabs.
Category: Audio / Utilities & Plug-Ins
Publisher: Cisco Systems, Inc., License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data Flow Through its transparent data Flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.
Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.
Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows
Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced...
Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista
Voicent IVR Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration and increasing flexibility. IVR Studio ensures professional and interactive communication with your callers and quicker resolution of issues. Based on internet standard, Voicent IVR Studio is open and extensible, and it allows customers to integration with existing...
Category: Internet / SMS
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 273.0 KB
Platform: Windows
If you have to Call stored procedures on your applications you have to use the standard JDBC API Working with CallableStatement objects. But now you can use a more simple and efficient solution that use annotated POJO classes and a ProcedureManager instan
Category: Software Development / Databases & Networks
Publisher: gmax.ws, License: Freeware, Price: USD $0.00, File Size: 2.1 MB
Platform: Windows, Mac, Linux, Unix
Guide Tool is a Windows Media Center guide management application.
Guide Tool is a Windows Media Center guide management application.
Main features:
- Local and remote guide management
- Lineup customization backup and restore
- Channel name and number edition
- Restoration of previously edited channel names and numbers
- Modification of channels’ visibility
- Automated subscribing to guide...
Category: Audio / Audio Players
Publisher: 1geek1tool, License: Freeware, Price: USD $0.00, File Size: 58.4 KB
Platform: Windows
1888 Quick Flow Chart Creator is a very small and useful program which helps its users to create and draw Flow charts in a quick and effective way. The program is able to create customized Flow charts as it contains all the symbols which are required in the drawing process. The 1888 Quick Flow Chart Creator application can be a very helpful companion when you need to...
Category: Business & Finance / Database Management
Publisher: 1888softwaredownloads.com, License: Freeware, Price: USD $0.00, File Size: 364.2 KB
Platform: Windows
The TeamMax Agent is the user interface of the TeamMax Call Center software that is used by all Agents in the enterprise to initiate the dialling of a list of telephone umbers and to record the responses and details from the dialled calls.The TeamMax Agent is set up so that the user can access all commands from the Agent toolbar at
the bottom of the screen.
Category: Internet / Communications
Publisher: Acarda Technologies Limited, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows
You can use any computer with Internet connection to get started with Fix it Center.
You can use any computer with Internet connection to get started with Fix it Center. Simply download the Fix it Center client and follow the on-screen instructions to complete the setup. You can install Fix it Center client on as many PCs you like.
We recommend signing up for Fix it Center Online during setup so you can manage all your computers from a...
Category: Utilities / System Utilities
Publisher: Microsoft, License: Freeware, Price: USD $0.00, File Size: 439.8 KB
Platform: Windows
Simplify your work with pdf4u. Use the pdf4u printer to access our online conversion service. The conversion Center converts your documents to Pdf and emails them back to you as an attachment. pdf4u is a web-based solution that provides an individual or business the convenience to convert a document to Pdf from any Windows based system. A subscription is based on a...
Category: Utilities
Publisher: pdf4u, License: Freeware, Price: USD $0.00, File Size: 4.2 MB
Platform: Windows
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which Call numbers...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
The Media Center Playlist Editor PowerToy for Windows XP Media Center Edition provides a tool for you to create and manage playlists without needing to put down your Media Center remote control.Microsoft PowerToys for Windows XP Media Center Edition are unsupported, additional programs created by developers after Windows XP Media Center Edition was released to...
Category: Audio / Utilities & Plug-Ins
Publisher: Microsoft, License: Freeware, Price: USD $0.00, File Size: 1.5 MB
Platform: Windows
Covered Call Calculator that calculates static and assigned returns based on stock price, Call strike and Call price. Also works backwards to find the stock price, Call strike or Call price in order to obtain a specific return.
Category: Business & Finance / Business Finance
Publisher: optiontradingpedia.com, License: Freeware, Price: USD $0.00, File Size: 23.0 KB
Platform: Windows, Mac, 2K, 2K3, Vista
A Free Windows SIP PBX, with rich and powerful features like ACD(Automatic Call Distribution), Ring Group, Call Parking, Auto Attendant, Pickup Group, Conference, Auto-Dialer, Database CDR report, Database PBX Status Report, and much more. You can set up your own Call-Center in just a few of minutes. Support Plugin now. Customize your IVR menu by C# or vb.NET. V3 is...
Category: Software Development / Misc. Programming
Publisher: PC Best Networks, License: Freeware, Price: USD $0.00, File Size: 4.8 MB
Platform: Windows
The program is very simple to use.
The program is very simple to use. Clicking a swap button changes the bells and prints the conductor's Call in the scroll box below. You may select various wording options for the calls. The order of bells above the swap buttons reflect the last change entered. In the example above, the first column shows the order of bells after the Call is executed. The second column gives...
Category: Business & Finance / Business Finance
Publisher: Steve Scanlon, License: Freeware, Price: USD $0.00, File Size: 273.6 KB
Platform: Windows
The Flowtite™ Hydraulic Flow Calculator is designed to analyze head loss and pumping energy requirements or slope gradients in different pipe materials.
The Flow Calculator will assist the engineer in the process of pipe material selection. The Flow loss and cost of frictional resistance are keys to the proper selection of pipe when the life of the pipe and cost...
Category: Home & Education / Science
Publisher: Winkler Consulting, License: Freeware, Price: USD $0.00, File Size: 11.6 MB
Platform: Windows
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, Call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office. 4PSA VoipNow Express free edition offers standard PBX features and supports up to ten phone...
Category: Internet / SMS
Publisher: Rack-Soft SRL, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Linux
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator.
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator. Call Sharp provides an opportunity for businesses and individuals around the world to start their own VoIP businesses in telecom industry without taking financial, marketing and other risks.
Call SHARP works like a telephone to let you make calls through your...
Category: Internet / Communications
Publisher: Call Sharp, License: Freeware, Price: USD $0.00, File Size: 5.1 MB
Platform: Windows
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites.
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites. Simply click on the number to Call it with Skype.
Click to Call with Skype allows millions of users to Call businesses for free, using Skype, with just one click. This allows advertisers to attract new customers - by driving calls in a highly efficient and...
Category: Internet / Browser Accessories
Publisher: Skype Technologies SA, License: Freeware, Price: USD $0.00, File Size: 7.5 MB
Platform: Windows
FlowFix is a configuration application for the fieldbus connection and active fluid.
FlowFix is a configuration application for the fieldbus connection and active fluid. It gives an overview of the available fluids (calibration curves) and allows the user to activate the desired fluid, fieldbus address and baudrate. It is suitable for digital Bronkhorst mass Flow/pressure meters/controllers equiped with a digital 'Multibus' PCBoard, like EL-Flow,...
Category: Software Development / Misc. Programming
Publisher: Bronkhorst High-Tech B.V., License: Freeware, Price: USD $0.00, File Size: 8.4 MB
Platform: Windows
A hydrogeology-based parameter estimation program for groundwater flow model.
A hydrogeology-based parameter estimation program for groundwater Flow model.
MODAC is a parameter estimation package for groundwater Flow model calibration. It couples the widely used three-dimensional groundwater Flow model MODFLOW (1996 version) and the inverse hydraulic parameter estimation procedures developed by Guo and Zhang (1994, 2000).
Category: Home & Education / Science
Publisher: Guo and Zhang, License: Freeware, Price: USD $0.00, File Size: 3.0 MB
Platform: Windows
Call Notificator is a useful free tool which extends the ability of your telephone hardware.
Call Notificator is a useful free tool which extends the ability of your telephone hardware. Suitable for any PBX's, telephone sets, telephony cards, and other devices which support TAPI. Call Notificator allows you to associate a TAPI line with an e-mail address. If an unanswered Call occurs, the message will be sent to your inbox.
Category: Internet / Communications
Publisher: www.cbusinesstools.com, License: Freeware, Price: USD $0.00, File Size: 577.0 KB
Platform: Windows
Clear Focus Call Centre is completely free call centre software for SME?
Clear Focus Call Centre is completely free Call centre software for SME?s. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.
Category: Business & Finance / Applications
Publisher: bespoke-software-solutions.co.uk, License: Freeware, Price: USD $0.00, File Size: 2.8 MB
Platform: Windows
Media Center Launcher Configurator is an application that makes it easy to configure as many programs as you want to be launched from Media Center, using the Media Center Launcher program.
The interface is simple to use, and even keeps track of the applications you’ve already registered. It will also let you unregister applications or re-register them....
Category: Utilities / Misc. Utilities
Publisher: Dyess Software, License: Freeware, Price: USD $0.00, File Size: 367.8 KB
Platform: Windows
With Media Center Control you can control the Windows Media Center or Windows Media Player with your Android Phone.MCC can't be compared with a conventional remote control. Take a look at the video. Because pictures often tell a thousand words. In fact, the entire user interface is shifted to the phone to have quick access from a distance. No need to switch on your TV/display...
Category: Audio / Music Creation
Publisher: Markus Gehlhaar, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows
With Blue’s Professional you can easily analyse your telephone traffic using real time statistics and Call monitor, or preconfigured and ready-to-use charts and tables.With the practical Call dashboard you can select the statistics according to the analysis target and customise them as you like with a single click or export them to other applications (Pdf, HTM, XLS,...
Category: Internet / Communications
Publisher: Imagicle, License: Freeware, Price: USD $0.00, File Size: 140.8 MB
Platform: Windows
Kikotel provides a unique Call experience to every customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.
Download a free dialer (soft phone), configure it & make a Call.
Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows
Was designed for facilitating professional flow chart drawing.
Was designed for facilitating professional Flow chart drawing. User-friendly and MS Office-compatible integrated environment for composing a number of types of charts and exporting them to a varity of graphics formats. Users can create delicate Flow charts in an easy and professional way and generate high quality images comparable to Visio's.
Category: Multimedia & Design / Digital Media Editors
Publisher: Sodensoft Studio, License: Freeware, Price: USD $0.00, File Size: 299.8 KB
Platform: Windows
Teleon Skype Gateway for voice modem is a VoIP gateway driver for common voice modem card.
Teleon Skype Gateway for voice modem is a VoIP gateway driver for common voice modem card. Calls can be forwarded from PSTN to Skype remote user and vice versa, in fix transfer mode or free dial mode.
Its freeware version has a duration limitation for each Call.
Features:
1) Automatic installation/uninstallation program helps you to install, uninstall and remove driver....
Category: Internet / Communications
Publisher: Teleon Networks, License: Freeware, Price: USD $0.00, File Size: 946.0 KB
Platform: Windows
Text To Pdf Converter is a free program that can be used to convert plain text file to Pdf file, it doesn't depend on the Acrobat or Acrobat Reader application, it supports command line operation, you can Call it from other applications to convert your text files to Pdf files on the fly. It converts old txt, text, textual report to nice Pdf file (form,...
Category: Multimedia & Design
Publisher: verypdf.com Inc, License: Freeware, Price: USD $0.00, File Size: 871.5 KB
Platform: Windows
The Media Center SDK is designed to help developers create applications and software components that take advantage of features provided by Windows XP Media Center Edition. Features:
- Create Media Center hosted HTML applications.
- Create Media Center hosted add-ins using managed code.
- Direct Media Center to schedule the recording of TV...
Category: Utilities / Misc. Utilities
Publisher: Microsoft, License: Freeware, Price: USD $0.00, File Size: 2.6 MB
Platform: Windows
Startup Control Center lets you control which applications your computer executes when it starts up.
Startup Control Center lets you control which applications your computer executes when it starts up. Startup Control Center assembles startup information from multiple locations and presents them in a easy to understand graphical interface. Find and remove any installed spyware, keylogger or other invisible monitoring applications. Startup Control Center allows you to add,...
Category: Utilities / System Utilities
Publisher: Sureshot Software/Bysoft DATA AB, License: Freeware, Price: USD $0.00, File Size: 778.2 KB
Platform: Windows
Professional features like confernce rooms, Music-On-Hold, Call redirection, Call-Through, Call queue, fax-to-mail or software fax enhance your daily communication.
- Free of charge
- Full update capability
- 4 license-free user accounts
- Suitable for up to 10 extensions
- As VMware or standalone
- Unlimited VoIP provider lines
Category: Internet / Communications
Publisher: STARFACE GmbH, License: Freeware, Price: USD $0.00, File Size: 80.4 MB
Platform: Windows
When call is received, program will ring through sound card, show name and number and log a call.
When Call is received, program will ring through sound card, show name and number and log a Call. Besides that, program will show current day and time on a screen.
Category: Desktop Enhancements / Screensavers
Publisher: softcab.com, License: Freeware, Price: USD $0.00, File Size: 30.0 KB
Platform: Windows, 2K
SkypeAutoAnswer is an utility for Skype users that allows you to auto answer calls from specific Skype contacts.
The program features: pause Windows Media Player, or Windows Media Center when answering a Call, can autostart video when answering a Call and monitors Skype API Messages. Also provides the ability to send any Skype API message.
Category: Internet / Communications
Publisher: 12oClocker Software, License: Freeware, Price: USD $0.00, File Size: 82.1 KB
Platform: Windows
Trailer Library is a Media Center plugin which allows you to watch the latest film trailers from within Media Center. All of the trailers are streamed directly to your computer so you do not have to download them first. Full movie synopsis information is available and trailers are streamed in a native Media Center format.
Category: Software Development / Help File Utilities
Publisher: MediaPCTycoon, License: Freeware, Price: USD $0.00, File Size: 903.5 KB
Platform: Windows
Freeware
Let It Flow is an interesting puzzle game for free. Get the water flowing to the crops and animals before time runs out. Rotate the pipes so that they connect from the pump to the crops and animals before the time runs out. Watch out for spillages, and don't forget to pump the water to get it moving. Try to make sure they are connected in such a way that water doesn't spill on the...
Category: Games / Puzzles
Publisher: NowStat.com, License: Freeware, Price: USD $0.00, File Size: 2.7 MB
Platform: Windows
This is a tool that you can run from your own PC to aid you with valve selection.
This is a tool that you can run from your own PC to aid you with valve selection. With minimal input this program will provide automatic calculation of the required Flow Velocity, Mach Number, Flow Noise and Valve Flow Coefficient (CV). Norrisize is compatible with Windows 7, Windows Vista, Windows XP, Windows 2003, and Windows 2000.
Category: Business & Finance / Business Finance
Publisher: Norriseal, License: Freeware, Price: USD $0.00, File Size: 13.8 MB
Platform: Windows
Freeware
Your machine will restart and install Media Center. . .
Category: Utilities / System Surveillance
Publisher: pXc-coding, License: Freeware, Price: USD $0.00, File Size: 154.5 KB
Platform: Unknown
With eCallBook, you will have the most current call sign information available at your finger tips.
With eCallBook, you will have the most current Call sign information available at your finger tips. CDROM based Call books are outdated by the time they go to press but with eCallBook you can get as many updates as you wish. The Call book currently contains information on all active US, Canadian and several DX countries and is updated weekly. eCallBook works as a stand...
Category: Home & Education / Miscellaneous
Publisher: W1SQL Software, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows
The initial view of a Pdf document can be tweaked. Is it a secret of Pdf file? Well, we are not sure about this, and very few pieces of software can tweak Pdf files. With the freeware utility Tweak Pdf, you are allowed to set the initial view preferences of a Pdf document, such as whether to Center window of the Pdf file when opened, whether...
Category: Multimedia & Design
Publisher: CoolPDF Software Inc, License: Freeware, Price: USD $0.00, File Size: 316.5 KB
Platform: Windows
My Movies for Windows Media Center is a movie and tv series collection program for Windows Media Center in Windows 7.With My Movies for Windows Media Center, you can experience your entire movie and tv series collection, and browse through and play your titles, browse cast, play trailers and much more by using a remote control within your living room or home theatre.
Category: Multimedia & Design / Video
Publisher: Binnerup Consult, License: Freeware, Price: USD $0.00, File Size: 60.7 MB
Platform: Windows
JoyVoiz has the lowest cost of any international calling companies out there.
JoyVoiz has the lowest cost of any international calling companies out there. The application enables you to Call via PC and/or Mobile phones.
JoyVoiz allows you to Call directly from the contact list. You can redial, recharge, retrieve Call history or enable Call intercept mode with only one click. The application has a balance display and when the balance is...
Category: Internet / Communications
Publisher: JoyVoiz, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows
Affilate Center is an FREE all-in-one affilation management system for publishers and webmasters. Affiliate Center consolidates the various web interfaces into one single and easy Software program, it saves your passwords and displays your stats and the money made automatically. This Publisher tool gives you the opportunity to open all of your accounts with one single click!...
Category: Business & Finance
Publisher: Payoutblog.com, License: Freeware, Price: USD $0.00, File Size: 1.6 MB
Platform: Windows
The Maxifier is a application that assists in running Vista Media Center on two screens.
The Maxifier is a application that assists in running Vista Media Center on two screens. Please note that if you do not have two monitors attached, most of the functions will not do anything. Normally when running Media Center maximized on a second screen, Media Center captures the mouse so you can not move it on to the main screen. The Maxifier maximises Media...
Category: Utilities / Misc. Utilities
Publisher: Gary Smith, License: Freeware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows
ISS Smart Flow is a workflow management tool created by Innovative Smart Systems.
ISS Smart Flow is a workflow management tool created by Innovative Smart Systems. From my experience with this application, the Smart System part suffered a little bit. The program is aimed at making the life of managers easier by having everything organized, including documents and tasks. Thus, you can add meetings to your calendar and select the members that have been invited to attend...
Category: Software Development / Management & Distribution
Publisher: Innovative Smart Systems, License: Freeware, Price: USD $0.00, File Size: 6.1 MB
Platform: Windows
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