Free Downloads: Call Center Pricing Model

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Option pricing spreadsheet that calculates the theoretical price and all of the Option Greeks for European Call and Put options. The spreadsheet also allows the user to enter up to 10 option legs for option strategy combination pricing.

Free option Pricing spreadsheet. Uses Black and Scholes to calculate the theoretical price and option greek derivatives of Call and put options. Includes a strategy simulation worksheet, which enables a user to enter up to 10 option legs that will be used as a single option combination. This combination will then be graphed to show the expected profit and loss at the expiration...

Category: Business & Finance
Publisher: Option Trading Tips, License: Freeware, Price: USD $0.00, File Size: 54.0 KB
Platform: Windows, Mac

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

This free option pricing spreadsheet will calculate the theoretical price and all of the option greeks for European call and put options.

This free option Pricing spreadsheet will calculate the theoretical price and all of the option greeks for European Call and put options. Users can also enter up to 10 different stock/option combinations and view the combined P&L graph.

Category: Business & Finance / Business Finance
Publisher: optiontradingtips.com, License: Freeware, Price: USD $0.00, File Size: 53.0 KB
Platform: Windows, Mac, 2K, 2K3

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic Model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

The Real Option Valuation model encompasses a suite of option pricing tools to quantify the embedded strategic value for a range of financial analysis and investment scenarios. Option pricing tools include Black-Scholes, Binomial, and Game Theory.

The Real Option Valuation Model encompasses a suite of option Pricing tools to quantify the embedded strategic value for a range of financial analysis and investment scenarios. Traditional discounted cash flow investment analysis will only accept an investment if the returns on the project exceed the hurdle rate. While this is a worthwhile exercise, it fails to consider the...

Category: Business & Finance / Business Finance
Publisher: Business Spreadsheets, License: Shareware, Price: USD $26.00, File Size: 180.7 KB
Platform: Windows, Mac

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

Pricing is the most critical factor determining profit.

Pricing is the most critical factor determining profit. There are a number of Pricing strategies that you should become intimately familiar with: Pricing Strategies Software (Strategic Analysis, Management)

Category: Business & Finance / Applications
Publisher: www.clickok.co.uk/PricingStrategies/, License: Shareware, Price: USD $25.00, File Size: 1.6 MB
Platform: Windows

This easy to use software is ideal for measuring and pricing builder's work directly from construction drawings, and pricing Bills of Quantities.

This easy to use software is ideal for measuring and Pricing builder's work directly from construction drawings, and Pricing Bills of Quantities.Builders and others wishing to save time and money in producing quotations and budgets can only benefit by having a look at this product.

Category: Business & Finance / Business Finance
Publisher: Bob Loxley, License: Shareware, Price: USD $250.00, File Size: 7.6 MB
Platform: Windows

The fotoQuote Pro photography pricing guide is our biggest upgrade in the almost twenty years since the original version of our photo pricing calcuator was written.

The fotoQuote Pro photography Pricing guide is our biggest upgrade in the almost twenty years since the original version of our photo Pricing calcuator was written. We’ve added 86 new categories bringing the total to 304. The latest photo Pricing guide now includes both still and video stock footage categories, assignment Pricing, thumbnails, international...

Category: Multimedia & Design / Multimedia App's
Publisher: Cradoc Corp, License: Shareware, Price: USD $149.00, File Size: 29.6 MB
Platform: Windows

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown

Whether you are a call center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database.

Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.

Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

Pricing and Breakeven Analysis Excel will determine the impact of a price change on your business. It calculates current breakeven points using revenue, variable cost, and fixed cost inputs. These are combined with estimates for price and sales volume

Pricing and Breakeven Analysis Excel will determine the impact of a price change on your business. It calculates current breakeven points using revenue, variable cost, and fixed cost inputs. These are combined with estimates for price and sales volume variations to produce revenue and surplus (profit/loss) forecasts by price. The Model finds the Optimum Price to maximize your...

Category: Business & Finance / Business Finance
Publisher: Bizpep, License: Shareware, Price: USD $35.00, File Size: 266.2 KB
Platform: Unknown

- Model Call and Put values for stocks, indices and futures.

- Model Call and Put values for stocks, indices and futures.
- Select American or European style exercise.
- Offers Black-Scholes, Whaley and Binomial Models.
- Gives values for option sensitivities (greeks).
- Retrives option and underlying price data via the Internet.
- Figures volatilities implied by recent Bid/Ask prices.
- Define and apply...

Category: Business & Finance / Business Finance
Publisher: theGRAFster, License: Shareware, Price: USD $10.00, File Size: 805.7 KB
Platform: Windows

The events of S.

The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.

Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows

The Real Option Valuation template provides a set of option pricing tools to quantify the embedded strategic value for a range of financial analysis and investment scenarios. Option pricing models include Black-Scholes, Binomial, and Game Theory.

The Real Option Valuation template combines a set of option Pricing tools to quantify the embedded strategic value for a range of financial analysis and investment scenarios. Traditional discounted cash flow investment analysis will only accept an investment if the returns on the project exceed the hurdle cost of capital rate. This is a worthwhile exercise as input for valuing real...

Category: Business & Finance / Business Finance
Publisher: Business Spreadsheets, License: Shareware, Price: USD $26.00, EUR22, File Size: 138.0 KB
Platform: Windows, Mac

TapiRex caller id software shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database.

TapiRex caller id software shows a contact for an incoming phone-Call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server mode). Any developer can extend the program...

Category: Internet / Internet Phone and Teleconferencing
Publisher: Scavix Software Ltd. & Co. KG, License: Shareware, Price: USD $26.90, EUR19.9, File Size: 4.0 MB
Platform: Windows

Option Calculator - free tool for calculating option price, implied volatility and option greeks.

Option Calculator - free tool for calculating option price, implied volatility and option greeks. You can: calculate the value of put and Call options (The Black-Scholes Option Pricing Model), calculate implied volatility, calculate greeks (Delta, Vega, G

Category: Business & Finance / Business Finance
Publisher: trader-soft.com, License: Freeware, Price: USD $0.00, File Size: 450.0 KB
Platform: Windows, Mac, 2K

Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button.

Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor Call-Center agents. Save time and money managing your recordings. Easily save and review recorded...

Category: Utilities / System Utilities
Publisher: Cyber Futuristics India Pvt.Ltd., License: Shareware, Price: USD $14.95, File Size: 2.6 MB
Platform: Windows

Call Biller for Skype is a plug-in or add-ons for Skype.

Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.

Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...

Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows

Magia is an estimating software for Electrical Contractors and Electrical Estimators. To aid electrical estimating Magia provides material pricing and labor hours on a Microsoft Excel spreadsheet.

Magia is an estimating software for Electrical Contractors and Electrical Estimators. To aid electrical estimating Magia provides material Pricing and labor hours on a Microsoft Excel spreadsheet. Microsoft Excel is not included but is required in order to fully utilize the features of Magia. Once the material Pricing and labor hours are input into the spreadsheet the Electrical...

Category: Business & Finance / Applications
Publisher: Aurora Micro Products, License: Demo, Price: USD $598.00, File Size: 15.5 MB
Platform: Windows