Free Downloads: Help Desk Call Tracking System
License: All | Free
Freeware
ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Category: Business & Finance / Inventory Systems
Publisher: ZOHO Corp., License: Freeware, Price: USD $0.00, File Size: 107.8 MB
Platform: Linux, Windows
Sinergia is an open source, web based, Help Desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my...
Category: Business & Finance
Publisher: GLR, License: Freeware, Price: USD $0.00, File Size: 4.4 MB
Platform: Windows
The Web Help Desk is an affordable and intuitive web based Help Desk software for your service Desk software, customer support software, and issue Tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your Help Desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL FEES...
Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac
CentreDesk is a freeware multi-user help desk solution.
CentreDesk is a freeware multi-user Help Desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy Call logging, easy Call Tracking, with the full history of all actions taken. Easily assign logs to technicians Time Tracking (calculates holidays and working days) and flagged...
Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Freeware, Price: USD $0.00, File Size: 6.1 MB
Platform: Windows
SmarterTrack 7.x is a powerful Help Desk application built for Tracking, managing, and reporting on customer service and communications, including sales and support issues.
Category: Business & Finance / Applications
Publisher: smartertools.com, License: Freeware, Price: USD $0.00, File Size: 25.6 MB
Platform: Windows, Mac, Vista
SomeHelp is free, simple IT Help Desk software which helps your IT team/support Desk manage and administrate support calls from your own organisation's users or your customers. It has been deliberately designed for simplicity of use and although it is rich in features, if you do want the most sophisticated solution available then this may not be the database for...
Category: Home & Education / Miscellaneous
Publisher: SomeHelp, License: Freeware, Price: USD $0.00, File Size: 1.5 MB
Platform: Windows
versaSRS Help Desk provides a flexible and scalable solution for managing Help Desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing...
Category: Business & Finance
Publisher: VersaDev, License: Freeware, Price: USD $0.00, File Size: 7.0 MB
Platform: Windows
Dynamsoft Issue Tracking Anywhere is a web based issue Tracking System designed for issue/work item Tracking, bug Tracking, customer support and project management. Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue Tracking Anywhere Standalone can be downloaded and installed on your site. Issue Tracking Anywhere...
Category: Software Development / Debugging
Publisher: Dynamsoft, License: Freeware, Price: USD $0.00, CAD60, File Size: 39.0 KB
Platform: Windows, Other
Desk Drive™ solves a really annoying problem.
Desk Drive™ solves a really annoying problem. You pop a USB thumb drive or DVD into your computer and then you have to open Window's Explorer and find the mapped drive or folder. Desk Drive adds a desktop icon pointing to the drive automatically. Remove the media and the shortcut goes away. Brilliantly simple and effective.
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Blue Onion Software, License: Freeware, Price: USD $0.00, File Size: 508.0 KB
Platform: Windows
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator.
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator. Call Sharp provides an opportunity for businesses and individuals around the world to start their own VoIP businesses in telecom industry without taking financial, marketing and other risks.
Call SHARP works like a telephone to let you make calls through your...
Category: Internet / Communications
Publisher: Call Sharp, License: Freeware, Price: USD $0.00, File Size: 5.1 MB
Platform: Windows
RC Desk Pilot aims to deliver a first class R/C flight simulator.
RC Desk Pilot aims to deliver a first class R/C flight simulator.
Category: Games / Simulations
Are you thinking about taking up the exciting hobby of R/C aviation but don't want to crash that plane on the first flight? Or is the weather preventing you from flying? Are you thinking about buying that cool new plane but want to try it first? The answer is simple: fly from behind your Desk!
Publisher: rcdeskpilot, License: Freeware, Price: USD $0.00, File Size: 18.0 MB
Platform: Windows
LiveChat is an easy to use yet powerful live chat and Help Desk software for customer service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your...
Category: Business & Finance / Sales & Marketing Tools
Publisher: LiveChat, License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform:
Portable Laptop Desk; find out why these items have become so popular.
Portable Laptop Desk; find out why these items have become so popular. There are thousands of people who use portable laptops and many of them have realized that there is a great option in the portable laptop Desk that will allow them to use it anywhere.
Category: Games / Puzzles
Publisher: Portable Laptop Desk, License: Freeware, Price: USD $0.00, File Size: 684.0 KB
Platform: Windows
Eliminate PBX headaches with 3CX Phone System for Windows! Evolve your communications with 3CX Phone System for Windows - an office phone System/IP PBX that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VOIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce...
Category: Internet
Publisher: 3CX Ltd, License: Freeware, Price: USD $0.00, File Size: 18.7 MB
Platform: Windows
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a Help...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
PBX Call Tarifficator Pro is a Call accounting and billing System, which helps you to manage all the telephone traffic via your office switching System. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX Call Tarifficator Pro is flexible and easy to use. Country codes database is used to calculate the cost...
Category: Business & Finance
Publisher: DCS Laboratory Ltd., License: Freeware, Price: USD $0.00, File Size: 797.8 KB
Platform: Windows
The VSoft Phone is a simple to use internet telephone system that can reduce your call costs.
The VSoft Phone is a simple to use internet telephone System that can reduce your Call costs. It uses the latest technology to let you make calls to friends, family, and business associates anywhere in the world without any chunky telephone equipment. Put simply, it turns your PC into a telephone.
The VSoft Phone utilises a Broadband internet connection to allow a user to...
Category: Internet / Communications
Publisher: MoBif Berhad, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows
With DESK-IMG you can automatically zoom your images to fit on desktop’s height or width.
With Desk-IMG you can automatically zoom your images to fit on desktop’s height or width. Desk-IMG can remember your last choice.
You can also automatically change your desktop wallpaper after a specified time and simply take control over your desktop wallpapers.
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: DESK-IMG Project Team, License: Freeware, Price: USD $0.00, File Size: 418.5 KB
Platform: Windows
EaziTRAC System 2000 is a PC based Tracking application software that uses the Google Map to present the
real time Tracking of EaziTRAC 1000 and EaziTRAC 2000 devices on a map. It can be used world wide and
at the privacy of your home on an internet enabled PC. The EaziTRAC System 2000 features include instant
or continuous Tracking with data...
Category: Security & Privacy / Other
Publisher: Daviscomms (S) PTE LTD, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows
Our largest site is 400+ Agents logging 5000+ Requests / month supporting !
Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...Unlimited License + Source Code + Free...
Category: Business & Finance / Applications
Publisher: EasyAccess Business Solutions Inc., License: Freeware, Price: USD $0.00, File Size: 42.9 MB
Platform: Windows
GetNotify.com is a Free Email Tracking Service which notifies you when the email you send gets read by the recipient. It also tells you about the IP address, Geographical location, Operating System, Web browser used by the recipient and the duration for which your email is read. GetNotify's email Tracking is invisible to the recipient. In addition, you can specify your own...
Category: Internet / Email
Publisher: GetNotify.com, License: Freeware, Price: USD $0.00, File Size: 500.0 KB
Platform: Windows
CentreDesk Quotation is a multi-user help desk quotations solution.
CentreDesk Quotation is a multi-user Help Desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCentreDesk Quotation - can be run in conjunction with CDRepairs, or as a stand-alone application.To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the...
Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Freeware, Price: USD $0.00, File Size: 5.4 MB
Platform: Windows
FAQ and issue tracking software.
FAQ and issue Tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales...
Category: Audio / Utilities & Plug-Ins
Publisher: SupportWizard, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows
SMDR+ call logging and reporting software for IP telephone systems.
SMDR+ Call logging and reporting software for IP telephone systems. Includes a number of preset reports as well as an easy to use designer to create custom reports. SMDR+ also features a mapping feature that allows it to be used with almost any telephone System that supports SMDR Call accounting. If you are looking for free, featured Call logging this is for you!
Category: Internet / Communications
Publisher: Steven Baxter, License: Freeware, Price: USD $0.00, File Size: 5.9 MB
Platform: Windows
Freeware
Tri-Desk-A-Top is a FREE virtual desktop manager developed with Microsoft C#.NET. This nifty little application provides three virtual desktops that can be activated via System tray icons or pre-defined hot keys. Other convenient features include: Move windows to and from desktops. Ability to minimize, maximize, restore, bring-to-front, close and kill windows. Tiny,...
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Dan Oross Consulting, Inc., License: Freeware, Price: USD $0.00, File Size: 866.0 KB
Platform: Windows, Other
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which Call numbers...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
Free live chat software for online sales and support teams.
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage Help Desk tickets, click-to-Call visitors to...
Category: Internet / Misc. Plugins
Publisher: Bold Software, LLC, License: Freeware, Price: USD $0.00, File Size: 7.0 MB
Platform: Windows
Covered Call Calculator that calculates static and assigned returns based on stock price, Call strike and Call price. Also works backwards to find the stock price, Call strike or Call price in order to obtain a specific return.
Category: Business & Finance / Business Finance
Publisher: optiontradingpedia.com, License: Freeware, Price: USD $0.00, File Size: 23.0 KB
Platform: Windows, Mac, 2K, 2K3, Vista
Bytefone is a voip System that offers cheap phone rates internationally and for certain countries you can Call landline phones free of charge. There are various ways of using the service but the two main ones are to either download their voip software and Call from your PC, or enter both phone numbers (your own and the destination number) into their website, Bytefone will...
Category: Internet / Misc. Plugins
Publisher: Bytefone-V4.0.0.1, License: Freeware, Price: USD $0.00, File Size: 5.1 MB
Platform: Windows
SysAid is software for organizations' IT (Information Technology) departments.
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's...
Category: Business & Finance / Applications
Publisher: Ilient Help Desk Software, License: Freeware, Price: USD $0.00, File Size: 37.7 MB
Platform: Windows, Linux
The program is very simple to use.
The program is very simple to use. Clicking a swap button changes the bells and prints the conductor's Call in the scroll box below. You may select various wording options for the calls. The order of bells above the swap buttons reflect the last change entered. In the example above, the first column shows the order of bells after the Call is executed. The second column gives...
Category: Business & Finance / Business Finance
Publisher: Steve Scanlon, License: Freeware, Price: USD $0.00, File Size: 273.6 KB
Platform: Windows
Laptop Lap Desk; Every time you turn around it seems as though there is new technology that everyone wants to get their hands on. In fact many people are finding themselves buying a mini portable laptop because they are cute and extremely portable.
Yes it is amazing what we as consumers spend our hard earned money on when we all we really need is something that will Help us...
Category: Games / Puzzles
Publisher: Laptop Lap Desk, License: Freeware, Price: USD $0.00, File Size: 503.0 KB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
SDE Db Explorer was designed for the Service Desk Express administrator to aid in the development
and testing of business rules, reports and general exploration of the Service Desk Express database.
You will be able to browse the tables and fields of the database showing all the field data types and sizes without
stopping the application server.
Category: Business & Finance / Database Management
Publisher: Cedar Technology, License: Freeware, Price: USD $0.00, File Size: 4.7 MB
Platform: Windows
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. Without ever leaving...
Category: Business & Finance
Publisher: Ilient Help Desk Software, License: Freeware, Price: USD $0.00, File Size: 50.3 MB
Platform: Windows, Linux, Unix
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites.
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites. Simply click on the number to Call it with Skype.
Click to Call with Skype allows millions of users to Call businesses for free, using Skype, with just one click. This allows advertisers to attract new customers - by driving calls in a highly efficient and...
Category: Internet / Browser Accessories
Publisher: Skype Technologies SA, License: Freeware, Price: USD $0.00, File Size: 7.5 MB
Platform: Windows
VTA is a System that enables VoIP Telephony operator to see a current state of calls, both - successful and failed. Information about traffic is generated in off-line mode. That means balance is calculated after a Call termination. If any of the conditions are broken, then a System reacts according to the specified settings. If a balance of an operator-partner is lower than...
Category: Internet / Tools & Utilities
Publisher: Telco Solutions, License: Freeware, Price: USD $0.00, File Size: 39.4 MB
Platform: Windows
Why is Invoice Tracking Hybrid better than all other IT solutions ?
Why is Invoice Tracking Hybrid better than all other IT solutions ?
ITH2009 is a true hybrid System with innovative and genuine new technology, unique in today?s software industry. New AOSS makes other existing invoice Tracking (desktop) programs or (LAN and ONLINE) systems obsolete because they cannot provide real-time connection between companies. Unlike solutions...
Category: Business & Finance / Applications
Publisher: ZPSSoft, License: Freeware, Price: USD $0.00, File Size: 8.1 MB
Platform: Windows
DockWare is a personalized picture viewer, desk clock and calendar.
DockWare is a personalized picture viewer, Desk clock and calendar.
Put your device to work on your Desk! Use your pictures as a slide show in the background. You can have a personalized clock, calendar and photo viewer all in one with DockWare.
Use DockWare to display your:
- Family and pet photos;
- Relaxing vacation pictures;
- Famous...
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Ilium Software, License: Freeware, Price: USD $0.00, File Size: 775.7 KB
Platform: Windows
Call Notificator is a useful free tool which extends the ability of your telephone hardware.
Call Notificator is a useful free tool which extends the ability of your telephone hardware. Suitable for any PBX's, telephone sets, telephony cards, and other devices which support TAPI. Call Notificator allows you to associate a TAPI line with an e-mail address. If an unanswered Call occurs, the message will be sent to your inbox.
Category: Internet / Communications
Publisher: www.cbusinesstools.com, License: Freeware, Price: USD $0.00, File Size: 577.0 KB
Platform: Windows
Benefits:
1. Increase communication efficiency
- Internal Directory at a glance, online status, click-to-Call.
- Customer Directory at a glance, ready for search, click-to-Call.
- Initiate a conference Call at any time, easy to use.
- Internal IM transmission in LAN & real-time arrival.
- Internal E-mail transmission in LAN & real-time...
Category: Utilities / System Utilities
Publisher: Yeastar Technology Co,.Ltd., License: Freeware, Price: USD $0.00, File Size: 39.3 MB
Platform: Windows
Ideal for business or families.
Ideal for business or families. Revolutionary GSM mobile phone Tracking technology now allows registered users to locate a mobile and then displays the
GSM mobile phone Tracking System via the GPS-TRACK satellite network. Based on repeater triangulation, the System tracks mobile phones using GPS Java ME. Find a mobile - Worried where your children, car, items are?...
Category: Internet / Communications
Publisher: 8Mail, License: Freeware, Price: USD $0.00, File Size: 13.0 KB
Platform: Windows
Desk Link is a freeware Application Launcher for Windows XP - and provides a quick and easy way to access to your favorite programs and documents. Features include Open directories, launch applications, documents, files, internet shortcuts etc... Easy to use drag and drop interface, just drag and drop onto the Desk Link window, One click launch ,Quick launch buttons for common...
Category: Desktop Enhancements
Publisher: Cambiel Software Solutions, License: Freeware, Price: USD $0.00, File Size: 614.4 KB
Platform: Windows
Clear Focus Call Centre is completely free call centre software for SME?
Clear Focus Call Centre is completely free Call centre software for SME?s. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.
Category: Business & Finance / Applications
Publisher: bespoke-software-solutions.co.uk, License: Freeware, Price: USD $0.00, File Size: 2.8 MB
Platform: Windows
The EYTraker unit was designed as part of a new generation of APRS Tracking devices that will add to the growing number of units that currently support live and realtime APRS Tracking. The unit is different from the current Tracking units available from various sources, based on the fact that the Tracking unit does not use conventional HAM frequency RF technology,...
Category: Software Development / Misc. Programming
Publisher: zs6ey, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows
Free INVOICE Tracking 2005 NET enables you to perform professional invoice, payment and current balance Tracking for your business, regardless of your business type and size. Imagine Excel-like program which is able to connect unlimited amount of spreadsheets into unique invoice Tracking System, where you can add as many files as you wish and this files are...
Category: Business & Finance / Business Finance
Publisher: ZPSSoft, License: Freeware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows
Freeware
We usually use the keyboard shortcut "Win+D" or press the "Show Desktop" button in the Quick Launch Bar to access desktop, but unfortunately it isn't very convenient: If you like to keep 20+ programs running at the same time (just like me), the progress will take a few seconds. What's worse, you can't come back to the previous window instantly after running a program or opening a document from...
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Bopsoft, License: Freeware, Price: USD $0.00, File Size: 504.0 KB
Platform: Windows
Creating, Tracking and forecasting Direct Mail and Electronic Marketing with customizable and modular features. There are many ways to create a Direct Mail or Internet marketing campaigns but there is only one way to track it. Instead of purchasing a million dollar solution for your company try DM Quest at www.rupean.com for FREE. The software has been designed to integrate with most...
Category: Business & Finance
Publisher: Rupean, Inc., License: Freeware, Price: USD $0.00, File Size: 9.9 MB
Platform: Windows
Kikotel provides a unique Call experience to every customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.
Download a free dialer (soft phone), configure it & make a Call.
Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows
Journyx Time Tracking is time Tracking software that lets an employee enter project time and expense information from anywhere on the web. Add Journyx Projectlink to interface with MS Project. Journyx Time Tracking collects time-Tracking rate information easily to automate billing. Journyx Time Tracking is a payroll program that can automatically transfer...
Category: Business & Finance
Publisher: Journyx, License: Freeware, Price: USD $0.00, File Size: 30.5 MB
Platform: Windows, Linux, Unix
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