cc-Modeler Pro Download
Downloading cc-Modeler Pro 2.1
cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.
Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide detailed performance analysis through the day, based on your service level goals.
- Eliminate periods of agent overload.
- Improve overall call center capacity.
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