Priority Manager Download
Downloading Priority Manager 3.0
The Priority Manager is a powerful escalation and service level agreement (SLA) management tool. It can be used to automatically modify existing helpdesk jobs, send email to both staff and clients, and perform other actions relevant to your helpdesk environment.
By using the Priority Manager, the helpdesk can build up a rich set of escalation and service level agreement profiles that will help your helpdesk achieve goals and provide useful managerial reporting.
The HelpMaster Priority Manager is a flexible tool that can be used to create "set and forget" SLAs, escalations or other office rules. Once you make them, the Priority Manager will continually monitor your database and alert both you and your staff.
Main features:
-Geographical indicators
-Site or office preferences
-Client or personnel preferences
-The type of job, issue, or description of the job
-The priority of the job
-or a combination of any of the above.
To start download, click the following link:
Report Link Error |
Back to Priority Manager Details page
