Free Downloads: Call Center Manager
Freeware
Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and Call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.Advanced Contact...
Category: Business & Finance / Project Management
Publisher: Xpress Software Inc., License: Freeware, Price: USD $0.00, File Size: 5.3 MB
Platform: Windows
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...
Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows
Desktop recursive
File Manager
Shortcuts and Task Manager
Manager names and programs
Phonebook
Schedule of commitments
Quick notes
Audio Player
Alarm Clock
Picture Viewer
Slideshow photos and images
Contact Center and support
Resource Manager system
Adjust monitor brightness
Interface single multifunctional
Support...
Category: Multimedia & Design / Multimedia App's
Publisher: WXSDA, License: Freeware, Price: USD $0.00, File Size: 11.5 MB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
Guide Tool is a Windows Media Center guide management application.
Guide Tool is a Windows Media Center guide management application.
Main features:
- Local and remote guide management
- Lineup customization backup and restore
- Channel name and number edition
- Restoration of previously edited channel names and numbers
- Modification of channels’ visibility
- Automated subscribing to guide...
Category: Audio / Audio Players
Publisher: 1geek1tool, License: Freeware, Price: USD $0.00, File Size: 58.4 KB
Platform: Windows
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic Call Center functionality. Your employees can handle more calls in the same...
Category: Business & Finance
Publisher: Ranat, License: Shareware, Price: USD $149.00, File Size: 2.4 MB
Platform: Windows
VoIP Integration Phone Remote allows you to take control of a Cisco phone from anywhere with network connectivity.
Key strokes are sent to the phone which are interpreted as if the user had pressed the key on the actual phone. Screen updates show the screen as displayed on the device.
Choose from two methods to select and control a phone.
- With a Call Manager...
Category: Internet / Communications
Publisher: VoIP Integration Tools, License: Shareware, Price: USD $499.00, File Size: 9.1 MB
Platform: Windows
CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).
CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency and reducing costs, and improving management and reporting.
CENTIUM CCS reducing hold times, letting...
Category: Internet / Communications
Publisher: Centium Software Sdn, License: Demo, Price: USD $0.00, File Size: 8.3 MB
Platform: Windows
Shareware
Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and Call, email and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls and emails, track the history of client contacts and monitor performance of everyone in the team....
Category: Business & Finance / Project Management
Publisher: Xpress Software Inc., License: Shareware, Price: USD $69.95, File Size: 26.3 MB
Platform: Windows
This plugin brings all your contacts to your television!
This plugin brings all your contacts to your television! The plugin integrates seemlessly into the Microsoft Windows Media Center Interface. The Media-Center part of the plugin can be navigated only by your Remote Control for your Media Center.
But it can also be used on any other Media Center System using Internet Explorer 6.
You can show all your...
Category: Internet / Email
Publisher: Christoph Buenger Software, License: Shareware, Price: USD $0.00, File Size: 5.3 MB
Platform: Windows
Recording telephone conversations is essential nowadays. With a hard-copy of a telephone Call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.
Category: Audio
Publisher: Sound Recording Solutions Inc, License: Shareware, Price: USD $34.95, File Size: 337.1 KB
Platform: Windows
The Mizu-WebPhone is a lightweight standard based VoIP phone software that can be run from webpages.
The Mizu-WebPhone is a lightweight standard based VoIP phone software that can be run from webpages. Based on the industry standard SIP protocol, it is compatible with all VoIP devices and services. It can Call any other SIP soft phone / IP phone (for free charge) or any landline and mobile number via a VoIP service provider of your choice.
The phone is implemented as a java...
Category: Internet / Communications
Publisher: MizuTech, License: Shareware, Price: USD $500.00, File Size: 2.3 MB
Platform: Windows
Dialo is a call manager, allowing you to select and dial any phone number directly from your PC.
Dialo is a Call Manager, allowing you to select and dial any phone number directly from your PC. It works with Cisco IP phones connected to your local network and it can send several commands such as dial, end, hold on each extension you select. Some of the most important features are: Auto copy the Windows Clipboard in the number field, so you can dial it with two mouse clicks;...
Category: Internet / Dial-up & Connectivity
Publisher: Microsys Com Ltd., License: Shareware, Price: USD $49.00, File Size: 548.0 KB
Platform: Windows
The TeamMax Agent is the user interface of the TeamMax Call Center software that is used by all Agents in the enterprise to initiate the dialling of a list of telephone umbers and to record the responses and details from the dialled calls.The TeamMax Agent is set up so that the user can access all commands from the Agent toolbar at
the bottom of the screen.
Category: Internet / Communications
Publisher: Acarda Technologies Limited, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows
Our technology will help you to distinguish the language spoken.
Our technology will help you to distinguish the language spoken. We will allow you to automatically route the valuable Call to someone in your company who speaks the language or to a software that can analyze it, and we will make the process fast. If you are in the security/defense sector, our language identification system will allow you to dig the most of telephone calls. 12 languages...
Category: Audio / Utilities & Plug-Ins
Publisher: Phonexia, License: Demo, Price: USD $0.00, File Size: 50.6 MB
Platform: Windows
Log Smith allows you to access Windows event logs and System Center Operations Manager 2007 and R2 events in a unique and powerful way.
Log Smith is a very powerful tool to slice and dice Windows event logs and events from System Center Operations Manager (SCOM) 2007 and 2007 R2. You can organize multiple event views for SCOM and Windows events and save...
Category: Utilities / Misc. Utilities
Publisher: code4ward, License: Shareware, Price: USD $30.00, File Size: 12.5 MB
Platform: Windows
You can use any computer with Internet connection to get started with Fix it Center.
You can use any computer with Internet connection to get started with Fix it Center. Simply download the Fix it Center client and follow the on-screen instructions to complete the setup. You can install Fix it Center client on as many PCs you like.
We recommend signing up for Fix it Center Online during setup so you can manage all your computers from a...
Category: Utilities / System Utilities
Publisher: Microsoft, License: Freeware, Price: USD $0.00, File Size: 439.8 KB
Platform: Windows
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage.
RoloFlex: amazing personal contact Manager (CRM) and information Center (PIM) for home/office usage. Freeware No Strings for Personal Use: Minimum cost for Commercial Application. Runs on Visual DataFlex. AutoDial thru your faxmodem, Callback Dates, Contact History, Phones/Email, Color and Fonts in Notes Section, Database Entry of up to 16 million people! Meet Rolo, the mascot!
Category: Business & Finance / Personal Info Managers
Publisher: Applause Software, License: Freeware, Price: USD $0.00, File Size: 25.0 MB
Platform: Windows
Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws. Unlike Call list scrubbing services, Call List Scrubber is a software program you install on your computer. Pay for Call List Scrubber once and then use it as often as you want!
Category: Home & Education / Miscellaneous
Publisher: Tarver Program Consultants, Inc., License: Shareware, Price: USD $79.00, File Size: 4.4 MB
Platform: Windows
Freeware
The change auditing and reporting is a critical management process to prevent erroneous and unauthorized changes of the Microsoft System Center Virtual Machine Manager configuration. The virtual infrastructure is usually maintained by many administrators and you need to have full control over every change that happens to prevent unplanned outages and failures. NetWrix Change...
Category: Utilities / Network
Publisher: Netwrix Corporation, License: Freeware, Price: USD $0.00, File Size: 2.3 MB
Platform: Windows
WhoCalls will use your modem to detect the CallerID of a calling party.
WhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID:calling line identity or CLIP:calling line identification presentation) is a telephone service that transmits the caller number to the called party telephone equipment during the ringing signal or when the...
Category: Internet / Dial-up & Connectivity
Publisher: MAW Software Ltd., License: Shareware, Price: USD $20.00, File Size: 2.6 MB
Platform: Windows
Voix Phone Is a multiplatform IAX soft phone, its engine derives from Voix Manager, the powerful Asterisk Call Manager interface, from wich it inherits stability and robustness.
Voix Phone has been thought with simplicity in mind, all feature needed by the user, fast and easy usable, with the minimum configurations, just fill the phone login information and play.
We...
Category: Internet / Communications
Publisher: Luciano Vaccarella, License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Linux
Voix Phone Is a multiplatform IAX soft phone, its engine derives from Voix Manager, the powerful Asterisk Call Manager interface, from wich it inherits stability and robustness.
Voix Phone has been thought with simplicity in mind, all feature needed by the user, fast and easy usable, with the minimum configurations, just fill the phone login information and play.
We...
Category: Internet / Communications
Publisher: Luciano Vaccarella, License: Freeware, Price: USD $0.00, File Size: 6.2 MB
Platform: Mac
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which Call numbers...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
Phone recorder and Voice Mail Center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls log, Adding remarks,...
Category: Utilities
Publisher: Teley, License: Shareware, Price: USD $49.00, File Size: 1.4 MB
Platform: Windows
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