Free Downloads: Customer Service Process

Manage email, provide customer self service, handle an unlimited number of tickets.

Manage email, provide Customer self Service, handle an unlimited number of tickets.

Features:
-Turn disjointed email exchanges into organized, meaningful conversations.
-Easily integrate HR systems, CRM's, bug trackers and desktop software.
-Enterprise help desk software scalability. Handle thousands of requests daily; no fancy hardware.

Category: Business & Finance / Business Finance
Publisher: UserScape, Inc, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

JAZ Communications has been a prominent VoIP service provider since 2005.

JAZ Communications has been a prominent VoIP Service provider since 2005. Ever since inception, have charted a significant growth in developing Customer base and carrier-interconnections with successful complete VOIP Business Solutions. JAZ Communications mission as a global communications provider is to sustain mutually valuable relationships with its customers, employees, and...

Category: Internet / Communications
Publisher: Jazvoip, License: Freeware, Price: USD $0.00, File Size: 4.5 MB
Platform: Windows

Software to Manage a Small Service Business, complete customer management, scheduling, notes and estimates.

Software to Manage a Small Service Business, complete Customer management, scheduling, notes and estimates. Includes integration for MapPoint, QuickBooks, and Microsoft Office.

Category: Business & Finance / Project Management
Publisher: SearTech, Inc., License: Commercial, Price: USD $249.00, File Size: 13.0 MB
Platform: Windows

Process manager 2 Lite is among other a free process viewer which provides more information about processes than the classic Windows's Task Manager.

Process manager 2 Lite is among other a free Process viewer which provides more information about processes than the classic Windows's Task Manager. With Process manager 2 Lite, you can show detailed information on Process like its icon, dependencies, handles and threads.
Process Manager 2 Lite is also an enhanced Service manager like the...

Category: Web Authoring / Web Design Utilities
Publisher: WebKeySoft, License: Freeware, Price: USD $0.00, File Size: 1.3 MB
Platform: Windows

Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly.

Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 Customer Service front line. Querybot will instantly answer repetitive Customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues are addressed....

Category: Audio / Utilities & Plug-Ins
Publisher: Querybot Systems, License: Shareware, Price: USD $19.95, File Size: 2.9 MB
Platform: Windows

Our online rental system is the best way to get more customers and provide better service.

Our online rental system is the best way to get more customers and provide better Service. Using an online rental system, you will be able to provide your rental Service at any time of the day, 365 days per year. The online rental system allows your customers to rent DVDs and games, purchase them new, or buy their current rental copy of the DVDs/Games you have sent them. This...

Category: Business & Finance / Business Finance
Publisher: W3Rent Inc., License: Demo, Price: USD $1.00, File Size: 29.0 KB
Platform: Linux

For Contractors and Tradesmen, Schedule Repairs and Service Create up to 30 Work Assignments.

For Contractors and Tradesmen, Schedule Repairs and Service Create up to 30 Work Assignments. Create Customer records. Schedule Requests for Service, Vacations, etc. Track Service Completions delete and Reschedule Service events.Schedule Recurring Events such as a maintenance program or weekly meeting.Print Work Schedules daily. Automated Reminder Calls, (Day...

Category: Business & Finance / Applications
Publisher: Citrusware, License: Commercial, Price: USD $29.95, File Size: 79.0 KB
Platform: Windows

CRM Gadget 2 Go includes barcode scanner support, which enables for example service technicians to scan the material they use at customers site and have all information about the customer’s assets or replacement parts within a service request.

CRM Gadget 2 Go includes barcode scanner support, which enables for example Service technicians to scan the material they use at customers site and have all information about the Customer’s assets or replacement parts within a Service request.

CRM Gadget 2 Go is an AIR application and as such it runs directly on your desktop. After the quick innitial...

Category: Business & Finance / Business Finance
Publisher: Fellow Consulting AG, License: Freeware, Price: USD $0.00, File Size: 14.9 MB
Platform: Windows

LIVECHAT Contact Center is a customer service solution.

LIVECHAT Contact Center is a Customer Service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with Customer Service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information...

Category: Business & Finance / Applications
Publisher: LIVECHAT Software, License: Commercial, Price: USD $36.00, File Size: 7.3 MB
Platform: Windows

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT Service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

PayNoRake offers you the best poker room in the industry, and pays you daily with its excellent customer service.

PayNoRake offers you the best poker room in the industry, and pays you daily with its excellent Customer Service.
PayNoRake Poker offers a variety of easy-to-use methods for depositing money into players accounts.

PayNoRake Poker has 24/7 email and online live support.

Category: Games / Cards, Casino, Lottery
Publisher: Action Poker Network, License: Freeware, Price: USD $0.00, File Size: 10.7 MB
Platform: Windows

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers.

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers. It analyzes Customer telephone call traffic, calculates how many Customer Service representatives (CSRs) and telephone lines are needed to provide satisfactory level of Service, and displays...

Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

A feature rich system, designed to automate the labor intensive and time consuming processes of dealing with customer returns.

A feature rich system, designed to automate the labor intensive and time consuming processes of dealing with Customer returns.

It provides a user-friendly interface to the Customer Support team for data entry of Customer and product information. Upon entering this information, an RMA number is generated and a notification is sent to the Service staff via...

Category: Business & Finance / Business Finance
Publisher: InFOREMAX, Inc., License: Shareware, Price: USD $10.00, File Size: 11.6 MB
Platform: Windows

Instant Billing is an add-in product for Instant Quote Professional. Instant Billing is a billing tool for quickly generating recurring invoices (bills). Supports finance charges, late fees and flexible billing cycles by customer.

Instant Billing is an add-in product for Instant Quote Professional. Instant Billing is a billing tool for quickly generating recurring invoices (bills). Instant Billing attaches to your existing Customer data from Instant Quote Professional. You can then create billing records for your customers and then simply run a batch billing Process that will automatically generate the...

Category: Business & Finance / Business Finance
Publisher: PC Experts, License: Shareware, Price: USD $85.00, File Size: 1.5 MB
Platform: Unknown

This is web service coupon maker software is easy software to use and to install.

This is web Service coupon maker software is easy software to use and to install. This coupon code generator is a simple desktop application that will guide you through the Process of creating professional coupon codes step-by-step.By providing your subscribers/customers with a discount using the coupon codes you provide them with to be used on your sales page, you can instantly...

Category: Business & Finance / Applications
Publisher: Web Service, License: Freeware, Price: USD $0.00, File Size: 1.2 MB
Platform: Windows

Madar Invoicer is a simple, userfriendly program, dedicated to small companies, which are looking for software helping them to prepare and print invoices. It is full compatible with other Madar software.

Madar Invoicer is a simple, userfriendly program, dedicated to small companies, which are looking for software helping them to prepare and print invoices. It is full compatible with other Madar software. Madar Invoicer can be used as well in english-, german- and polish speaking countries. A quick and convenient program which allows the user to prepare and print invoices. Inventory and...

Category: Business & Finance
Publisher: MADAR, License: Freeware, Price: USD $0.00, File Size: 4.3 MB
Platform: Windows

ZCalc Service is an OPC client application that runs as a Windows NT service.

ZCalc Service is an OPC client application that runs as a Windows NT Service. It calculates the gas compressibility of multiple gas streams online using the Peng-Robinson Equation of State (EOS). By default, ZCalc Service runs under the Local System account but it is recomended to change the account for ZCalc Service, in the event that the OPC server that you are...

Category: Business & Finance / Business Finance
Publisher: Process IT Development, License: Freeware, Price: USD $0.00, File Size: 1.3 MB
Platform: Windows

Magento Import Service File2Cart is a tool that provides the import of products with product categories and information from .csv, .xml or .txt files to Magento shopping cart.

File2Cart Magento Import Service was developed to facilitate the product import to Magento Shopping Cart. The Service imports products with product categories from a file to a shopping cart quickly and accurately. You should only register an account and follow a simple step-by-step import procedure. The Service supports .csv, .xml and .txt file format. One Time import...

Category: Web Authoring / Web Design Utilities
Publisher: MagneticOne, License: Commercial, Price: USD $0.00, File Size: 1.4 KB
Platform: Windows, Mac, Linux, Pocket PC, Other, Android, BlackBerry, iPhone, iPod, iTouch, Palm, Unix, Handheld/Mobile Other, Java, MS-DOS, AS/400, OS/2

With the EasyHL7 Product / Account Manager you can have quick, painless access to your EasyHL7 account from anywhere.

With the EasyHL7 Product / Account Manager you can have quick, painless access to your EasyHL7 account from anywhere. See all of your purchased licenses, activate products, contact Customer Service, everything from within one application.

Features:
-Easy to use and absolutely free. Get set up in minutes.
-All of your product licenses visible in one place....

Category: Internet / Remote Access
Publisher: HermeTech International LTD, License: Freeware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows

Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network.

Powerful, easy to operate software system for storing and managing Customer records, Service locations and Service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing Service. It's perfect to plan working hours,...

Category: Business & Finance / Personal Info Managers
Publisher: Binary House Software, License: Shareware, Price: USD $69.95, File Size: 29.1 MB
Platform: Windows

The Authorize.Net Customer Information Manager (CIM) allows you to store your customers sensitive payment information on our secure servers, simplifying payments for returning customers and recurring transactions.

The Authorize.Net Customer Information Manager (CIM) allows you to store your customers sensitive payment information on our secure servers, simplifying payments for returning customers and recurring transactions. It can also help you comply with the Payment Card Industry (PCI) Data Security Standard, since Customer data is no longer stored locally. CIM is an ideal tool for...

Category: Business & Finance / E-commerce
Publisher: Santilab, License: Shareware, Price: USD $149.00, File Size: 666.0 KB
Platform: Windows

KennelMaster is dependable management software, backed up by first class customer service, giving you peace of mind.

KennelMaster is dependable management software, backed up by first class Customer Service, giving you peace of mind.Monitor your business performance, and develop effective marketing strategies using KennelMaster's advanced business management. Choosing the right management software is a key decision for any dog kennel or cattery business.

Category: Business & Finance / Business Finance
Publisher: Copper Software Ltd, License: Shareware, Price: USD $0.00, File Size: 2.6 MB
Platform: Windows

Live chat software is a proven technology for increasing website sales and improving customer service.

Live chat software is a proven technology for increasing website sales and improving Customer Service. With BoldChat Basic, you can start recognizing these benefits by quickly creating a more personal connection with website visitors.Boldchat Operator Client is a program designed for you and your business.

Category: Internet / Chat
Publisher: Bravestorm, LLC, License: Freeware, Price: USD $0.00, File Size: 7.9 MB
Platform: Windows

Capsa is a great network tool to help lower IT cost, improve network security, enhance customer service, and be more agile.

Capsa is a great network tool to help lower IT cost, improve network security, enhance Customer Service, and be more agile.
Capsa is a portable network analyzer for both LAN and WLAN which performs real-time packet capturing, 24/7 network monitoring, advanced protocol analysis, in-depth packet decoding, and automatic expert diagnosis.

Category: Internet / Monitoring
Publisher: Colasoft Co., Ltd., License: Shareware, Price: USD $999.00, File Size: 17.8 MB
Platform: Windows

Appointment Scheduling Software- Web Sync Option Now Available.

Appointment Scheduling Software- Web Sync Option Now Available. Easy-to-use appointment scheduling software that makes organizing your day, saving time, and increasing productivity as simple as view and click. PLUS version Synchronizes with QuickBooks Pro and above so that you don't have to enter your data twice in two different programs. View schedules side by side. Great for Accountants,...

Category: Business & Finance / Vertical Markets
Publisher: Appointment Scheduling Software, License: Demo, Price: USD $397.00, File Size: 27.0 MB
Platform: Windows