Free Downloads: Helpdesk Manager
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
Easy to use Helpdesk software, sensibly priced to suit all businesses. Powerful Helpdesk Software:- LBE Helpdesk software will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their words,...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 5.1 MB
Platform: Windows
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the Helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the...
Category: Utilities / Network
Publisher: Alchemy Lab, License: Freeware, Price: USD $0.00, File Size: 911.4 KB
Platform: Windows
CentreDesk Corporate is a multi-user Helpdesk application, designed for a small to Corporate enterprise.
Fast, easy Helpdesk call logging, easy call tracking, with the full history of all actions taken.
Easily assign help desk logs to technicians
The required date can be customized to suit the individual Issue or SLA Requirements, (calculates holidays and working...
Category: Business & Finance / Business Finance
Publisher: Merging Technologies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file...
Category: Internet
Publisher: GID Software, License: Shareware, Price: USD $395.00, File Size: 2.7 MB
Platform: Windows
Less involvement of IT staff Password reset requests form a substantial part of all Helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or...
Category: Utilities
Publisher: Tools4Ever Germany GmbH, License: Demo, Price: USD $1.00, File Size: 13.9 MB
Platform: Windows
SmartCode VNC Manager is a powerful remote administration and monitoring software application.
SmartCode VNC Manager is a powerful remote administration and monitoring software application. It is typically used for remote network management, remote system administration and in Helpdesk environments.The application allows you to take remote control of any computer running VNC, Remote Desktop Services, Citrix ICA, Microsoft Hyper-V, Microsoft Virtual Server 2005, RAdmin, SSH,...
Category: Internet / Monitoring
Publisher: SmartCode Solutions, License: Shareware, Price: USD $0.00, File Size: 11.8 MB
Platform: Windows
Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.Helpdesk: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more...
Category: Business & Finance
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows, Linux, Unix
StromaSoft CRM customer service Helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the Helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support...
Category: Internet
Publisher: PJ Applications, License: Freeware, Price: USD $0.00, File Size: 266.6 KB
Platform: Windows
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit Helpdesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit Helpdesk tracks and handles your customers' tickets and saves your...
Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows
An ITIL guided Helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of Helpdesk...
Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows
Target Helpdesk features
- Receive requests by email; automatically have a confirmation sent to your end user and route the request to the appropriate person or team
- Use canned emails to respond quickly in a standardised format
- Report on your achievements and performance
- and much, much more!
Category: Home & Education / Miscellaneous
Publisher: Target Helpdesk Software Ltd, License: Shareware, Price: USD $1495.00, File Size: 241.6 MB
Platform: Windows
Easy to use Helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful Helpdesk Software:- Help Desk-99 will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $180.00, File Size: 5.0 MB
Platform: Windows
ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the...
Category: Business & Finance
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking &...
Category: Internet / Tools & Utilities
Publisher: WebGroup Media, LLC, License: Commercial, Price: USD $199.00, File Size: 3.7 MB
Platform: Windows, Linux
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive....
Category: Business & Finance
Publisher: Ziggyred Software, License: Shareware, Price: USD $49.00, File Size: 4.8 MB
Platform: Windows
The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday...
Category: Business & Finance / Applications
Publisher: CBR Software, License: Commercial, Price: USD $1500.00, File Size: 43.0 KB
Platform: Windows
Manage and support your computer department needs.
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay...
Category: Business & Finance / Database Management
Publisher: Access-Databases, License: Shareware, Price: USD $97.00, File Size: 726.0 KB
Platform: Windows
Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN Helpdesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center...
Category: Business & Finance / Project Management
Publisher: Mediachase Russia, License: Shareware, Price: USD $49.00, File Size: 31.2 MB
Platform: Windows
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a Helpdesk for your customers * Outsourcing request:...
Category: Business & Finance / Applications
Publisher: DEK Software International, License: Shareware, Price: USD $495.00, File Size: 41.9 MB
Platform: Windows
Remote helpdesk software, fast speed ,can capture video.File Drag & Drop supported
fullremotedisplay is an easy to use remote control software,only one exemodule,both server and client. FullRemoteDisplay allows the user to control any computer via internet or intranet. Now many people have more than one computer. Imagine, you can sit at the same place and control your computers anywhere. You can help your client to solve problems on their computers. Also,You can do a...
Category: Internet
Publisher: Fruit2004, License: Shareware, Price: USD $20.00, File Size: 956.0 KB
Platform: Windows,
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of...
Category: Internet
Publisher: Quality Unit, s.r.o., License: Commercial, Price: USD $199.00, File Size: 3.8 MB
Platform: Windows, Linux, Unix
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with...
Category: Business & Finance
Publisher: VersaDev, License: Freeware, Price: USD $0.00, File Size: 7.0 MB
Platform: Windows
UltraVNC is a powerful, easy to use and free software that can display the screen of another computer (via internet or network) on your own screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.
If you provide computer...
Category: Internet / Remote Access
Publisher: UltraVnc, License: Freeware, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows