Free Downloads: Online Call Logging And Customer Support
Benefits:
1. Increase communication efficiency
- Internal Directory at a glance, Online status, click-to-Call.
- Customer Directory at a glance, ready for search, click-to-Call.
- Initiate a conference Call at any time, easy to use.
- Internal IM transmission in LAN & real-time arrival.
- Internal E-mail transmission in LAN &...
Category: Utilities / System Utilities
Publisher: Yeastar Technology Co,.Ltd., License: Freeware, Price: USD $0.00, File Size: 39.3 MB
Platform: Windows
- A Call Accoungting System which is compatible with any PBX. The Call detail record (CDR) can be programmed after installation and multiple CDR format can be used at the same time. - Support both Serial interface and IP interface to Pbx. - Support any Call charge scheme and multiple Call charge schemes (one per each telephone service provider). -...
Category: Business & Finance / Applications
Publisher: Quang Tran Hong, License: Freeware, Price: USD $0.00, File Size: 19.9 MB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters,...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
Shareware
Instant Housecall is the award-winning remote Support tool that gives you secure remote access to your Customer's PC through firewalls. Deliver remote Support with no port forwarding and no dynamic IPs to worry about. Offer remote assistance from your office, house, Customer site, and Internet cafe without pre-installing software. Features include: Invitation only...
Category: Utilities
Publisher: Instant Housecall Inc., License: Shareware, Price: USD $35.00, File Size: 655.3 KB
Platform: Windows
If you want to save money on telephone calls, make your web site stand out and increase Customer satisfaction,
Sign Up now...
pc080 Messenger Phone is a free downloadable soft phone with several useful features such as Call forwarding, Voicemail, Click to Call and Call Me.
Category: Internet / Communications
Publisher: YOU-WIN Co., LTD, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Shareware
MapIT Designer software guides users through complex legislation, procedures or workflows. This software from Hindin Solutions enables organisations/individuals to provide straight forward self-help and diagnosis systems for their users using a simple drag and drop designer. You can construct complex decision logic guiding users from HTML page to HTML page based on simple visual techniques such...
Category: Internet / Communications
Publisher: Hindin Solutions, License: Shareware, Price: USD $337.50, NZD437.52, File Size: 1.6 MB
Platform: Windows
Low-cost yet versatile, comprehensive and easy to use. FLEETMATE fleet maintenance management software features Customer-defined PM schedules, flexible work orders, fuel Logging, and complete expense tracking. Also includes comprehensive Tire Management, Daily Route/Job Logging, Personnel, Vendor, and Inventory Tracking, as well as profile-based, multi-user security for...
Category: Business & Finance
Publisher: SCB Consulting, License: Shareware, Price: USD $299.95, File Size: 10.2 MB
Platform: Windows
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / Online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....
Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac
LiveChat is an easy to use yet powerful live chat and help desk software for Customer service and Online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your...
Category: Business & Finance / Sales & Marketing Tools
Publisher: LiveChat, License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform:
Data Doctor Live Chat is smart and cost effective tool to provide superior Customer Support service in real time. This Online chat software helps your Online customers and web site visitors to interact with your Support team for live assistance through live chat system in easiest way.
The program provides interaction between Online...
Category: Internet / Chat
Publisher: Pro Data Doctor Pvt Ltd, License: Shareware, Price: USD $49.00, File Size: 5.6 MB
Platform: Windows
Mongoose Metrics' mission is to take the mystery out of phone Call analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from Customer browsing through completed sale. We have developed four distinct products which provide different levels of granularity and insight to accomplish our mission goal.
AccuTrack 1:1 - basic...
Category: Internet / Communications
Publisher: Mongoose Metrics, License: Commercial, Price: USD $0.00, File Size: 15.0 KB
Platform: Windows, Linux, Mac, Palm
Live communication chat server application solves all the queries of your Online visitors with the technical Support executives of your company. Multi operator ASP web chat software can allow your customers chatting in 24x7 World Wide Web environments. Online chatting script can helps those peoples who run their small scale or large scale business through internet. Live web...
Category: Internet / Chat
Publisher: Partition recovery, License: Shareware, Price: USD $169.00, File Size: 1.1 MB
Platform: Windows
LiveSupportZone allows you provide live help and live Customer pre-sales Support in real-time directly from your website. Using LiveSupportZone, visitors can engage in Online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and Customer satisfaction Live Help & Live...
Category: Internet / Chat
Publisher: Qumix, License: Shareware, Price: USD $19.00, File Size: 3.0 MB
Platform: Windows
LiveSupportZone allows you provide live help and live Customer pre-sales Support in real-time directly from your website. Using LiveSupportZone, visitors can engage in Online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and Customer satisfaction Live Help & Live...
Category: Internet / Chat
Publisher: Qumix, License: Shareware, Price: USD $19.00, File Size: 3.1 MB
Platform: Windows
Shareware
When you utilize a Customer satisfaction survey you will be able to correctly formulate an ongoing strategy that will enable you to collect, gather, and analyze valuable data with supreme accuracy. This data is targeted to the market that you are going after and as a result will give you the edge that you need in order to provide the best possible products and services to them.
Category: Business & Finance / Document Management
Publisher: Magic Survey Tool, License: Shareware, Price: USD $20.00, File Size: 3.9 KB
Platform: Windows, Linux, Unix
Freeware
SSIS provides a unique feature to track the execution of the packages so that it can be utilized for debugging or analyzing performance later. Here the application provides an ultimate way to set the Logging features of the packages batch wise i.e. set log features to all the packages at a time. Functionalities: Supports Flat File Logging only. Supports...
Category: Software Development / Databases & Networks
Publisher: SQL Lion, License: Freeware, Price: USD $0.00, File Size: 31.0 KB
Platform: Windows
AJAX/PHP web based help desk and Customer Support solution with Ticket and Email management, Knowledge Management, Live Support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as...
Category: Business & Finance / Applications
Publisher: Escon Information Consulting, License: Demo, Price: USD $275.00, File Size: 2.8 MB
Platform: Windows, Linux
Do you want to provide live communication environment to your web site visitor for solve their technical or general product related queries without making any changes in website configuration? Add Online chat for website program to provide Online interaction between Support executives and customers in most efficient and effective manner. Easy to setup Online chat for...
Category: Internet / Communications
Publisher: Online chat for website, License: Shareware, Price: USD $79.00, File Size: 5.5 MB
Platform: Windows
iTech Logging is a sophisticated solution for application specific protocolling, program monitoring and execution analysis - even on remote end-user computers.
iTech Logging increases the productivity of software developers as well as members of test, Support and hotline teams. Even your customers can use it for first level analysis, saving you time and money....
Category: Software Development / Help File Utilities
Publisher: iTech Software, License: Shareware, Price: USD $537.05, File Size: 12.8 MB
Platform: Windows
PBX Call Tarifficator Pro is a Call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX Call Tarifficator Pro is flexible and easy to use. Country codes database is used to calculate the cost of telephone...
Category: Business & Finance
Publisher: DCS Laboratory Ltd., License: Freeware, Price: USD $0.00, File Size: 797.8 KB
Platform: Windows
Free live help software and free live chat Support. Multiple agents and simple integration. Cha-cha-chat is a simple livechat widget that lets you sell directly to your Online customers. Unlike other live chat software, all you need is a browser to start chatting with customers. Simply login to the Dashboard to chat. If live Customer help is not available, choose to show...
Category: Internet / Chat
Publisher: Cha-Cha-Chat, License: Freeware, Price: USD $0.00, File Size: 36.4 KB
Platform: Windows, Mac,
Request Tracker is a database system that allows you to store and retrieve all pertinent information about Customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...
Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows
CleverCell Phone Manager is an easy-to-use Logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading games. Store all your important messages,...
Category: Utilities
Publisher: CleverCell Software, License: Shareware, Price: USD $24.95, File Size: 1.2 MB
Platform: Windows
Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to Customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient Customer service while avoiding Call peaks and troughs.
Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows
Call Biller for Skype is a plug-in or add-ons for Skype.
Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.
Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...
Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows
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