Free Downloads: Support Desk Help Call Tracking

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.

Web based Call Tracking and Help Desk software that helps companies streamline their Support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live Support chat, creation of tickets from incoming...

Category: Business & Finance / Applications
Publisher: ReadyDesk, License: Demo, Price: USD $199.95, File Size: 4.6 MB
Platform: Windows

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive.

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business...

Category: Web Authoring / Web Design Utilities
Publisher: Omnistar Interactive, License: Commercial, Price: USD $147.00, File Size: 4.0 KB
Platform: Windows

Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests.

Web based Help Desk Software that provides tools for effective Tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for Tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as...

Category: Business & Finance / Project Management
Publisher: Mediachase Russia, License: Shareware, Price: USD $49.00, File Size: 31.2 MB
Platform: Windows

Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.

Jitbit Help-Desk - ASP.NET-based customer Support and knowledge-base software. Jitbit HelpDesk is a web based Help Desk software (also called "trouble ticket software" or "issue Tracking software" or "Support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your...

Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests.

Call Centre is comprehensive, fast and easy to use Support Desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more...

Category: Business & Finance / Applications
Publisher: T A Computing, License: Shareware, Price: USD $120.00, File Size: 3.9 MB
Platform: Windows, PDA

CentreDesk Corp is a multi-user help desk solution.

CentreDesk Corp is a multi-user Help Desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.Core elements are: Fast, easy Call logging, easy Call Tracking, with the full history of all actions taken. Easily assign logs to technicians Time Tracking (calculates holidays and working days) and flagged to...

Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Shareware, Price: USD $99.00, File Size: 5.4 MB
Platform: Windows

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.

The Web Help Desk is an affordable and intuitive web based Help Desk software for your service Desk software, customer Support software, and issue Tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your Help Desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL...

Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac

Computer Admin is a powerful and easy-to-use asset management and help desk tracking software.

Computer Admin is a powerful and easy-to-use asset management and Help Desk Tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk:...

Category: Business & Finance / Applications
Publisher: CG Software LLC, License: Shareware, Price: USD $149.00, File Size: 21.9 MB
Platform: Unknown

CentreDesk is a freeware multi-user help desk solution.

CentreDesk is a freeware multi-user Help Desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy Call logging, easy Call Tracking, with the full history of all actions taken. Easily assign logs to technicians Time Tracking (calculates holidays and working days) and flagged...

Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Freeware, Price: USD $0.00, File Size: 6.1 MB
Platform: Windows

SomeHelp is free, simple IT help desk software which helps your IT team/support desk manage and administrate support calls from your own organisation's users or your customers.

SomeHelp is free, simple IT Help Desk software which helps your IT team/Support Desk manage and administrate Support calls from your own organisation's users or your customers. It has been deliberately designed for simplicity of use and although it is rich in features, if you do want the most sophisticated solution available then this may not be the...

Category: Home & Education / Miscellaneous
Publisher: SomeHelp, License: Freeware, Price: USD $0.00, File Size: 1.5 MB
Platform: Windows

SmarterTrack 7.

SmarterTrack 7.x is a powerful Help Desk application built for Tracking, managing, and reporting on customer service and communications, including sales and Support issues.

Category: Business & Finance / Applications
Publisher: smartertools.com, License: Freeware, Price: USD $0.00, File Size: 25.6 MB
Platform: Windows, Mac, Vista

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework. Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management.

Sinergia is an open source, web based, Help Desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my...

Category: Business & Finance
Publisher: GLR, License: Freeware, Price: USD $0.00, File Size: 4.4 MB
Platform: Windows

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help Desk software solutions from sitehelpdesk.com. Designed for any Internal Support services, IT service Management or Customer Support over the web. Integrated email monitor for two way email Tracking in and out of the Help Desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based....

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians.

Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk will save the new record to the database and then email you a reminder.

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Category: Business & Finance / Database Management
Publisher: Service Master Software, Inc., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.

Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will Help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words,...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $180.00, File Size: 5.0 MB
Platform: Windows

Comprehensive trouble ticket tracking software for help desks and call centers.

Comprehensive trouble ticket Tracking software for Help desks and Call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status Tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and...

Category: Business & Finance / Applications
Publisher: ScriptLogic (Pittsburgh PA Office), License: Demo, Price: USD $995.00, File Size: 54.7 MB
Platform: Windows

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.

Computer Admin is a powerful and easy-to-use asset management and Help Desk Tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk:...

Category: Business & Finance / Database Management
Publisher: CG Software, License: Shareware, Price: USD $149.00, File Size: 8.4 MB
Platform: Unknown

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and Support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live Help" button to chat without having to install any software. Some of our features...

Category: Business & Finance
Publisher: Akeni, License: Demo, Price: USD $799.00, File Size: 10.6 MB
Platform: Windows, Linux

Roll Call is an employee in and out board and a secure instant messaging system.

Roll Call is an employee in and out board and a secure instant messaging system. The main fallacy of in and out boards is people forget to change their status. With Roll Call, you only need to remember to change it when you leave your Desk, not when you return. When you click your mouse or type on your keyboard for the first time after being away from your Desk, Roll...

Category: Internet / Communications
Publisher: Westbrook Software, License: Shareware, Price: USD $69.00, File Size: 2.5 MB
Platform: Windows

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web form, manually or automatically. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. E-mail history, FAQ.

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL Server or SQL Azure. Closed tickets are retained only in the database but can be searched and...

Category: Business & Finance / Business Finance
Publisher: kalmstrom.com Business Solutions, License: Shareware, Price: USD $2200.00, EUR1450, File Size: 23.1 MB
Platform: Windows

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization *...

Category: Software Development
Publisher: Ovitz Taylor Gates, License: Shareware, Price: USD $199.00, File Size: 4.3 MB
Platform: Windows, Mac, Linux, Palm, Pocket PC, Symbian, OS/2, Unix, MS-DOS, BEOS

CentreDesk Corporate is a multi-user helpdesk application, designed for a small to Corporate enterprise.

CentreDesk Corporate is a multi-user helpdesk application, designed for a small to Corporate enterprise.
Fast, easy helpdesk Call logging, easy Call Tracking, with the full history of all actions taken.
Easily assign Help Desk logs to technicians
The required date can be customized to suit the individual Issue or SLA Requirements, (calculates...

Category: Business & Finance / Business Finance
Publisher: Merging Technologies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Help desk software solutions from sitehelpdesk.

Help Desk software solutions from sitehelpdesk.com. Designed for any Internal Support services, IT service Management or Customer Support over the web. Integrated email monitor for two way email Tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides customer Support and account management via your...

Category: Web Authoring / Web Design Utilities
Publisher: sitehelpdesk.com, License: Commercial, Price: USD $1.00, File Size: 292.0 KB
Platform: Windows

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail...

Category: Business & Finance / MS Office Addons
Publisher: kalmstrom.com Outlook Solutions, License: Shareware, Price: USD $690.00, EUR500, File Size: 6.8 MB
Platform: Windows

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software with integrated project management. ITIL ready version is also available

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Category: Business & Finance / Inventory Systems
Publisher: ZOHO Corp., License: Freeware, Price: USD $0.00, File Size: 107.8 MB
Platform: Linux, Windows