Free Downloads: Support Desk Help Call Tracking
License: All | Free
The Web Help Desk is an affordable and intuitive web based Help Desk software for your service Desk software, customer Support software, and issue Tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your Help Desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL...
Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac
CentreDesk is a freeware multi-user help desk solution.
CentreDesk is a freeware multi-user Help Desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy Call logging, easy Call Tracking, with the full history of all actions taken. Easily assign logs to technicians Time Tracking (calculates holidays and working days) and flagged...
Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Freeware, Price: USD $0.00, File Size: 6.1 MB
Platform: Windows
SomeHelp is free, simple IT Help Desk software which helps your IT team/Support Desk manage and administrate Support calls from your own organisation's users or your customers. It has been deliberately designed for simplicity of use and although it is rich in features, if you do want the most sophisticated solution available then this may not be the...
Category: Home & Education / Miscellaneous
Publisher: SomeHelp, License: Freeware, Price: USD $0.00, File Size: 1.5 MB
Platform: Windows
SmarterTrack 7.x is a powerful Help Desk application built for Tracking, managing, and reporting on customer service and communications, including sales and Support issues.
Category: Business & Finance / Applications
Publisher: smartertools.com, License: Freeware, Price: USD $0.00, File Size: 25.6 MB
Platform: Windows, Mac, Vista
Sinergia is an open source, web based, Help Desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my...
Category: Business & Finance
Publisher: GLR, License: Freeware, Price: USD $0.00, File Size: 4.4 MB
Platform: Windows
Freeware
ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Category: Business & Finance / Inventory Systems
Publisher: ZOHO Corp., License: Freeware, Price: USD $0.00, File Size: 107.8 MB
Platform: Linux, Windows
versaSRS Help Desk provides a flexible and scalable solution for managing Help Desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing...
Category: Business & Finance
Publisher: VersaDev, License: Freeware, Price: USD $0.00, File Size: 7.0 MB
Platform: Windows
Free live chat software for online sales and support teams.
Free live chat software for online sales and Support teams. Increase sales, improve customer service, and reduce Support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage Help Desk tickets, click-to-Call visitors to...
Category: Internet / Misc. Plugins
Publisher: Bold Software, LLC, License: Freeware, Price: USD $0.00, File Size: 7.0 MB
Platform: Windows
Dynamsoft Issue Tracking Anywhere is a web based issue Tracking system designed for issue/work item Tracking, bug Tracking, customer Support and project management. Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue Tracking Anywhere Standalone can be downloaded and installed on your site. Issue Tracking Anywhere...
Category: Software Development / Debugging
Publisher: Dynamsoft, License: Freeware, Price: USD $0.00, CAD60, File Size: 39.0 KB
Platform: Windows, Other
The basic element of the Close Support application set is the Service Desk, a Windows application used by Support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...
Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows
LiveChat is an easy to use yet powerful live chat and Help Desk software for customer service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your...
Category: Business & Finance / Sales & Marketing Tools
Publisher: LiveChat, License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform:
Desk Drive™ solves a really annoying problem.
Desk Drive™ solves a really annoying problem. You pop a USB thumb drive or DVD into your computer and then you have to open Window's Explorer and find the mapped drive or folder. Desk Drive adds a desktop icon pointing to the drive automatically. Remove the media and the shortcut goes away. Brilliantly simple and effective.
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Blue Onion Software, License: Freeware, Price: USD $0.00, File Size: 508.0 KB
Platform: Windows
RC Desk Pilot aims to deliver a first class R/C flight simulator.
RC Desk Pilot aims to deliver a first class R/C flight simulator.
Category: Games / Simulations
Are you thinking about taking up the exciting hobby of R/C aviation but don't want to crash that plane on the first flight? Or is the weather preventing you from flying? Are you thinking about buying that cool new plane but want to try it first? The answer is simple: fly from behind your Desk!
Publisher: rcdeskpilot, License: Freeware, Price: USD $0.00, File Size: 18.0 MB
Platform: Windows
CentreDesk Quotation is a multi-user help desk quotations solution.
CentreDesk Quotation is a multi-user Help Desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCentreDesk Quotation - can be run in conjunction with CDRepairs, or as a stand-alone application.To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the...
Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Freeware, Price: USD $0.00, File Size: 5.4 MB
Platform: Windows
Portable Laptop Desk; find out why these items have become so popular.
Portable Laptop Desk; find out why these items have become so popular. There are thousands of people who use portable laptops and many of them have realized that there is a great option in the portable laptop Desk that will allow them to use it anywhere.
Category: Games / Puzzles
Publisher: Portable Laptop Desk, License: Freeware, Price: USD $0.00, File Size: 684.0 KB
Platform: Windows
Call Notificator is a useful free tool which extends the ability of your telephone hardware.
Call Notificator is a useful free tool which extends the ability of your telephone hardware. Suitable for any PBX's, telephone sets, telephony cards, and other devices which Support TAPI. Call Notificator allows you to associate a TAPI line with an e-mail address. If an unanswered Call occurs, the message will be sent to your inbox.
Category: Internet / Communications
Publisher: www.cbusinesstools.com, License: Freeware, Price: USD $0.00, File Size: 577.0 KB
Platform: Windows
Polar Help Desk Free is a web based solution for organizing Support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the...
Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a Help...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters,...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
With DESK-IMG you can automatically zoom your images to fit on desktop’s height or width.
With Desk-IMG you can automatically zoom your images to fit on desktop’s height or width. Desk-IMG can remember your last choice.
You can also automatically change your desktop wallpaper after a specified time and simply take control over your desktop wallpapers.
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: DESK-IMG Project Team, License: Freeware, Price: USD $0.00, File Size: 418.5 KB
Platform: Windows
Our largest site is 400+ Agents logging 5000+ Requests / month supporting !
Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...Unlimited License + Source Code + Free...
Category: Business & Finance / Applications
Publisher: EasyAccess Business Solutions Inc., License: Freeware, Price: USD $0.00, File Size: 42.9 MB
Platform: Windows
Spiceworks is free network management software and Help Desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), Help Desk software, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP server, SNMP v3 management, Active Directory management, Green IT...
Category: Internet / News Applications
Publisher: Spiceworks Inc., License: Freeware, Price: USD $0.00, File Size: 29.0 MB
Platform: Windows
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. Without ever leaving...
Category: Business & Finance
Publisher: Ilient Help Desk Software, License: Freeware, Price: USD $0.00, File Size: 50.3 MB
Platform: Windows, Linux, Unix
The EYTraker unit was designed as part of a new generation of APRS Tracking devices that will add to the growing number of units that currently Support live and realtime APRS Tracking. The unit is different from the current Tracking units available from various sources, based on the fact that the Tracking unit does not use conventional HAM frequency RF...
Category: Software Development / Misc. Programming
Publisher: zs6ey, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows
FAQ and issue tracking software.
FAQ and issue Tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales...
Category: Audio / Utilities & Plug-Ins
Publisher: SupportWizard, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which Call numbers...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
Covered Call Calculator that calculates static and assigned returns based on stock price, Call strike and Call price. Also works backwards to find the stock price, Call strike or Call price in order to obtain a specific return.
Category: Business & Finance / Business Finance
Publisher: optiontradingpedia.com, License: Freeware, Price: USD $0.00, File Size: 23.0 KB
Platform: Windows, Mac, 2K, 2K3, Vista
SysAid is software for organizations' IT (Information Technology) departments.
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's...
Category: Business & Finance / Applications
Publisher: Ilient Help Desk Software, License: Freeware, Price: USD $0.00, File Size: 37.7 MB
Platform: Windows, Linux
The program is very simple to use.
The program is very simple to use. Clicking a swap button changes the bells and prints the conductor's Call in the scroll box below. You may select various wording options for the calls. The order of bells above the swap buttons reflect the last change entered. In the example above, the first column shows the order of bells after the Call is executed. The second column gives...
Category: Business & Finance / Business Finance
Publisher: Steve Scanlon, License: Freeware, Price: USD $0.00, File Size: 273.6 KB
Platform: Windows
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer Support and taking customer satisfaction to the next...
Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux
SDE Db Explorer was designed for the Service Desk Express administrator to aid in the development
and testing of business rules, reports and general exploration of the Service Desk Express database.
You will be able to browse the tables and fields of the database showing all the field data types and sizes without
stopping the application server.
Category: Business & Finance / Database Management
Publisher: Cedar Technology, License: Freeware, Price: USD $0.00, File Size: 4.7 MB
Platform: Windows
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator.
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator. Call Sharp provides an opportunity for businesses and individuals around the world to start their own VoIP businesses in telecom industry without taking financial, marketing and other risks.
Call SHARP works like a telephone to let you make calls through your...
Category: Internet / Communications
Publisher: Call Sharp, License: Freeware, Price: USD $0.00, File Size: 5.1 MB
Platform: Windows
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites.
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites. Simply click on the number to Call it with Skype.
Click to Call with Skype allows millions of users to Call businesses for free, using Skype, with just one click. This allows advertisers to attract new customers - by driving calls in a highly efficient and...
Category: Internet / Browser Accessories
Publisher: Skype Technologies SA, License: Freeware, Price: USD $0.00, File Size: 7.5 MB
Platform: Windows
DockWare is a personalized picture viewer, desk clock and calendar.
DockWare is a personalized picture viewer, Desk clock and calendar.
Put your device to work on your Desk! Use your pictures as a slide show in the background. You can have a personalized clock, calendar and photo viewer all in one with DockWare.
Use DockWare to display your:
- Family and pet photos;
- Relaxing vacation pictures;
- Famous...
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Ilium Software, License: Freeware, Price: USD $0.00, File Size: 775.7 KB
Platform: Windows
Freeware
actiTIME is a free time-Tracking software for effective management and billing in small and mid-sized companies. Being a web based timesheet actiTIME is easy to access from any office computer. With this software you can collect time expenses for each particular customer and project and generate reports. Moreover, actiTIME supports UTF-8 character set so you can enter data in other...
Category: Business & Finance / Project Management
Publisher: Actimind, Inc., License: Freeware, Price: USD $0.00, File Size: 20.6 MB
Platform: Windows, Linux, MS Vista, Unix
Desk Link is a freeware Application Launcher for Windows XP - and provides a quick and easy way to access to your favorite programs and documents. Features include Open directories, launch applications, documents, files, internet shortcuts etc... Easy to use drag and drop interface, just drag and drop onto the Desk Link window, One click launch ,Quick launch buttons for common...
Category: Desktop Enhancements
Publisher: Cambiel Software Solutions, License: Freeware, Price: USD $0.00, File Size: 614.4 KB
Platform: Windows
Clear Focus Call Centre is completely free call centre software for SME?
Clear Focus Call Centre is completely free Call centre software for SME?s. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.
Category: Business & Finance / Applications
Publisher: bespoke-software-solutions.co.uk, License: Freeware, Price: USD $0.00, File Size: 2.8 MB
Platform: Windows
Freeware
We usually use the keyboard shortcut "Win+D" or press the "Show Desktop" button in the Quick Launch Bar to access desktop, but unfortunately it isn't very convenient: If you like to keep 20+ programs running at the same time (just like me), the progress will take a few seconds. What's worse, you can't come back to the previous window instantly after running a program or opening a document from...
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Bopsoft, License: Freeware, Price: USD $0.00, File Size: 504.0 KB
Platform: Windows
Kikotel provides a unique Call experience to every customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.
Download a free dialer (soft phone), configure it & make a Call.
Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows
Journyx Time Tracking is time Tracking software that lets an employee enter project time and expense information from anywhere on the web. Add Journyx Projectlink to interface with MS Project. Journyx Time Tracking collects time-Tracking rate information easily to automate billing. Journyx Time Tracking is a payroll program that can automatically transfer...
Category: Business & Finance
Publisher: Journyx, License: Freeware, Price: USD $0.00, File Size: 30.5 MB
Platform: Windows, Linux, Unix
Journyx Time Tracking is time Tracking software that lets an employee enter project time and expense information from anywhere on the web. Add Journyx Projectlink to interface with MS Project. Journyx Time Tracking collects time-Tracking rate information easily to automate billing. Journyx Time Tracking is a payroll program that can automatically transfer...
Category: Business & Finance
Publisher: Journyx, License: Freeware, Price: USD $0.00, File Size: 30.5 MB
Platform: Windows, Linux, Unix
Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to Help network administrators and Help Desk staff to more easily manage the hardware, software and activity on their networks. A company's network may consist of computers, printers, hubs, scanners, digitizers, and any number of other peripheral devices, along with...
Category: Business & Finance / Applications
Publisher: Microforge.net LLC, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
Professional features like confernce rooms, Music-On-Hold, Call redirection, Call-Through, Call queue, fax-to-mail or software fax enhance your daily communication.
- Free of charge
- Full update capability
- 4 license-free user accounts
- Suitable for up to 10 extensions
- As VMware or standalone
- Unlimited VoIP provider lines
Category: Internet / Communications
Publisher: STARFACE GmbH, License: Freeware, Price: USD $0.00, File Size: 80.4 MB
Platform: Windows
When call is received, program will ring through sound card, show name and number and log a call.
When Call is received, program will ring through sound card, show name and number and log a Call. Besides that, program will show current day and time on a screen.
Category: Desktop Enhancements / Screensavers
Publisher: softcab.com, License: Freeware, Price: USD $0.00, File Size: 30.0 KB
Platform: Windows, 2K
Freeware
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule violations....
Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows
Benefits:
1. Increase communication efficiency
- Internal Directory at a glance, online status, click-to-Call.
- Customer Directory at a glance, ready for search, click-to-Call.
- Initiate a conference Call at any time, easy to use.
- Internal IM transmission in LAN & real-time arrival.
- Internal E-mail transmission in LAN & real-time...
Category: Utilities / System Utilities
Publisher: Yeastar Technology Co,.Ltd., License: Freeware, Price: USD $0.00, File Size: 39.3 MB
Platform: Windows
Clip-Style Webcam
•Clip/Stand lets you place the webcam on top of a computer monitor or on a Desk
•Ideal for web chatting, recording video, or taking a snap-shot
•300k pixel (JC-AM300) / 1.3M pixel (JC-AM400) sensor resolution
•Built-in microphone
•Automatic white balance for clear exposure
•A selection of special visual...
Category: Internet / Chat
Publisher: JWIN, License: Freeware, Price: USD $0.00, File Size: 19.5 MB
Platform: Windows
With eCallBook, you will have the most current call sign information available at your finger tips.
With eCallBook, you will have the most current Call sign information available at your finger tips. CDROM based Call books are outdated by the time they go to press but with eCallBook you can get as many updates as you wish. The Call book currently contains information on all active US, Canadian and several DX countries and is updated weekly. eCallBook works as a stand...
Category: Home & Education / Miscellaneous
Publisher: W1SQL Software, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows
JoyVoiz has the lowest cost of any international calling companies out there.
JoyVoiz has the lowest cost of any international calling companies out there. The application enables you to Call via PC and/or Mobile phones.
JoyVoiz allows you to Call directly from the contact list. You can redial, recharge, retrieve Call history or enable Call intercept mode with only one click. The application has a balance display and when the balance is...
Category: Internet / Communications
Publisher: JoyVoiz, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows
Aflik Nuage Call Recorder By Electronics62761 for Android Hands down the most Advanced & Feature rich Call Recorder in the market! FEATURES 1> Records Incoming & Outgoing Calls. 2> Records on Memory Card (MMC/SD Card). 3> Multiple Recording Formats (AMR, MP3, MPG). 4> Listen to recordings from within the application (No need to download a separate application). 5> Auto starts on...
Category: Audio / Audio Players
Publisher: Aflik Nuage Electronics62761, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform:
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