Free Downloads: Zeta Helpdesk
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.
Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $39.99, File Size: 2.8 MB
Platform: Windows, Linux
Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies.
Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies. You will get a predefined structure with the typical subjects that occur in customer e-mails Clothing companies, together with ideas for text modules that can be sorted into this categories. All Fashion text modules are compatible to a multiuser network so that with a LAN all the Helpdesk...
Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows
ieSupportManager is a fully featured desktop and web based helpdesk system.
ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the...
Category: Business & Finance / Applications
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows
The Jira Helpdesk Client is a client application designed for the Helpdesk environment that sits on top of Atlassian's issue tracking tool JIRA.
To use this product, you will need to first purchase JIRA.
Main Features:
- New user-interface designed specifically for a Helpdesk environment;
- Drag-and-drop customer fields and format...
Category: Business & Finance / Business Finance
Publisher: Blue Waterfall Software, License: Shareware, Price: USD $69.00, File Size: 12.3 MB
Platform: Windows
Do you have a web site and customers?
Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site.
7 reasons for choosing IPI.Helpdesk:
1. Price: $99.95
This is the full product price, not per user.
2. An intuitive interface for regular users.
The easy-to-use and well-defined interface helps users of all...
Category: Business & Finance / Applications
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows, Linux
Do you have a web site and customers?
Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.Helpdesk: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more effectively. 3....
Category: Business & Finance / Applications
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows
ActiveXperts Helpdesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline Helpdesk processes.
ActiveXperts Helpdesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you...
Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows
Easy to use Helpdesk software, sensibly priced to suit all businesses. Powerful Helpdesk Software:- LBE Helpdesk software will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their words,...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 5.1 MB
Platform: Windows
The Priority Manager is a powerful escalation and service level agreement (SLA) management tool.
The Priority Manager is a powerful escalation and service level agreement (SLA) management tool. It can be used to automatically modify existing Helpdesk jobs, send email to both staff and clients, and perform other actions relevant to your Helpdesk environment.
By using the Priority Manager, the Helpdesk can build up a rich set of escalation and service level...
Category: Business & Finance / Project Management
Publisher: PRD Software, License: Demo, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the Helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the...
Category: Utilities / Network
Publisher: Alchemy Lab, License: Freeware, Price: USD $0.00, File Size: 911.4 KB
Platform: Windows
CentreDesk Corporate is a multi-user Helpdesk application, designed for a small to Corporate enterprise.
Fast, easy Helpdesk call logging, easy call tracking, with the full history of all actions taken.
Easily assign help desk logs to technicians
The required date can be customized to suit the individual Issue or SLA Requirements, (calculates holidays and working...
Category: Business & Finance / Business Finance
Publisher: Merging Technologies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file...
Category: Internet
Publisher: GID Software, License: Shareware, Price: USD $395.00, File Size: 2.7 MB
Platform: Windows
Less involvement of IT staff Password reset requests form a substantial part of all Helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or...
Category: Utilities
Publisher: Tools4Ever Germany GmbH, License: Demo, Price: USD $1.00, File Size: 13.9 MB
Platform: Windows
Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.Helpdesk: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more...
Category: Business & Finance
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows, Linux, Unix
StromaSoft CRM customer service Helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the Helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support...
Category: Internet
Publisher: PJ Applications, License: Freeware, Price: USD $0.00, File Size: 266.6 KB
Platform: Windows
Demo
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit Helpdesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit Helpdesk tracks and handles your customers' tickets and saves your...
Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows
Shareware
An ITIL guided Helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of Helpdesk...
Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows
Target Helpdesk features
- Receive requests by email; automatically have a confirmation sent to your end user and route the request to the appropriate person or team
- Use canned emails to respond quickly in a standardised format
- Report on your achievements and performance
- and much, much more!
Category: Home & Education / Miscellaneous
Publisher: Target Helpdesk Software Ltd, License: Shareware, Price: USD $1495.00, File Size: 241.6 MB
Platform: Windows
Easy to use Helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful Helpdesk Software:- Help Desk-99 will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $180.00, File Size: 5.0 MB
Platform: Windows
ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the...
Category: Business & Finance
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking &...
Category: Internet / Tools & Utilities
Publisher: WebGroup Media, LLC, License: Commercial, Price: USD $199.00, File Size: 3.7 MB
Platform: Windows, Linux
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive....
Category: Business & Finance
Publisher: Ziggyred Software, License: Shareware, Price: USD $49.00, File Size: 4.8 MB
Platform: Windows
Manage and support your computer department needs.
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay...
Category: Business & Finance / Database Management
Publisher: Access-Databases, License: Shareware, Price: USD $97.00, File Size: 726.0 KB
Platform: Windows
Shareware
Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN Helpdesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center...
Category: Business & Finance / Project Management
Publisher: Mediachase Russia, License: Shareware, Price: USD $49.00, File Size: 31.2 MB
Platform: Windows
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