Free Downloads: Remote Helpdesk

Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops.

Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops. The Plugin for the ReplyButler helps you at the using / creation of the text modules for Webshop topics for the Helpdesk. You'll receive a predefined organisational structure with the most common headlines which turn up in customer enquiry Webshops, accompanied by suggestions for text modules which often...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

Windows Network Management and Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more.

LabTech is a one of a kind solution that combines Remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if the new software...

Category: Business & Finance
Publisher: LabTech Software LLC, License: Commercial, Price: USD $25.00, File Size: 42.8 MB
Platform: Windows, ME, 98, 98se, NT 4.0, XP64

For more information please read the latest HMS release Notes and Installation Options.

For more information please read the latest HMS release Notes and Installation Options.

- Upgrading from HMS 6.4 to HMS 6.5 is now automatic and does not require Helpdesk intervention. If you would like to discuss the upgrade process please call the Helpdesk.

- Apple Mac users must contact the Helpdesk for assistance with installing HealthLink on...

Category: Internet / Misc. Plugins
Publisher: HealthLink Ltd, License: Freeware, Price: USD $0.00, File Size: 45.1 MB
Platform: Windows

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients.

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.

Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $39.99, File Size: 2.8 MB
Platform: Windows, Linux

Create a secure remote control session on the Internet or private WAN/LAN network allowing easy access to remote files and applications.

Create a secure Remote control session on the Internet or private WAN/LAN network allowing easy access to Remote files and applications. Increase productivity by allowing secure Remote access for mobile users and system administrators. Supports multiple simultaneous connections to a single host -excellent for a classroom training or for a conferencing situation. A...

Category: Internet / Remote Access
Publisher: OmniCom Technologies, Inc., License: Shareware, Price: USD $35.00, File Size: 2.6 MB
Platform: Windows

Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies.

Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies. You will get a predefined structure with the typical subjects that occur in customer e-mails Clothing companies, together with ideas for text modules that can be sorted into this categories. All Fashion text modules are compatible to a multiuser network so that with a LAN all the Helpdesk...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

Anyplace Control is a universal software for remote PC access and control. It has many powerful tools that would suit both ordinary user and help-desk providers. Access remote desktop from anywhere in the world. Easy to use, Now Vista compatible!

Anyplace Control - fast, affordable Remote PC control and monitoring software for individuals and businesses. The idea behind the program is quite simple - installing the software allows a person view the monitors of other users in the network and remotely access their computers to launch programs, shutdown or reboot computer or fix technical problems. All this can be done from...

Category: Internet / Remote Access
Publisher: Anyplace Control Software, License: Shareware, Price: USD $38.00, File Size: 5.1 MB
Platform: Windows

ieSupportManager is a fully featured desktop and web based helpdesk system.

ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the...

Category: Business & Finance / Applications
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows

Remote Utilities is remote desktop software for network administration in a Windows domain network. It is closely integrated with Active Directory and provides remote installation across multiple PCs as well as AD authentication support.

Remote Utilities is Remote desktop software for network administration in a Windows domain network. It is closely integrated with Active Directory and provides Remote installation across multiple PCs as well as AD authentication support. Remote Utilities can run as a service and grant full control over the Remote PC to the administrator in 15 different...

Category: Internet / Remote Access
Publisher: Usoris Systems, License: Freeware, Price: USD $0.00, File Size: 15.9 MB
Platform: Windows, Linux

The only ITIL guided helpdesk system entirely integrated seamlessly within your Microsoft Office Outlook, transforming it from a simple email client to a full fledged service provider. Supports SMS, Skype calls, hosted Exchange, SLA, Assets tracking.

An ITIL guided Helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of Helpdesk...

Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows

AssetDB is an Asset Database that scans remote PC's, combined with networking and diagnostic tools.

AssetDB is an Asset Database that scans Remote PC's, combined with networking and diagnostic tools.Keeping detailed information on your computers hardware and software, down to the serial number just became easier. Why should you choose AssetDB? Remote scanning of networked PC's. Administer Windows NT, 2000, XP machines remotely. No software required on clients to be scanned. Any...

Category: Internet / Monitoring
Publisher: Compulsion Software, License: Demo, Price: USD $200.00, File Size: 5.3 MB
Platform: Windows

Remote Utilities Free is free remote desktop software for personal use. The program provides secure access to remote PCs in 15 different connection modes, and can work via the Internet or a LAN connection. Firewall bypass feature is also available.

Remote Utilities Free is free Remote desktop software for personal use. The program provides secure access to Remote PCs, and can work via the Internet or in a LAN. Firewall bypass and callback features are also available. The free edition has some limitations in functionality that do not affect home users. Those limitations mostly prevent the use of the program in a...

Category: Internet / Remote Access
Publisher: Usoris Systems, License: Freeware, Price: USD $0.00, File Size: 11.5 MB
Platform: Windows, Linux

Radmin is fast remote control software for secure access to remote computer via Internet or LAN in multiple modes: view remote desktop, control remote PC's keyboard and mouse, file transfer, telnet, remote turn on/off, text and voice chat.

Radmin (Remote Administrator) is the popular, award winning secure Remote control software which enables you to work on a Remote computer in real time as if you were using its own keyboard and mouse. You can remotely access the same computer from multiple places and use advanced File Transfer function, multi-user Text and Voice chats, Remote Shutdown and Telnet....

Category: Internet / Online Privacy
Publisher: Famatech Corp., License: Shareware, Price: USD $49.00, EUR37.1, File Size: 7.5 MB
Platform: Windows

The Jira Helpdesk Client is a client application designed for the helpdesk environment that sits on top of Atlassian's issue tracking tool JIRA.

The Jira Helpdesk Client is a client application designed for the Helpdesk environment that sits on top of Atlassian's issue tracking tool JIRA.
To use this product, you will need to first purchase JIRA.

Main Features:

- New user-interface designed specifically for a Helpdesk environment;
- Drag-and-drop customer fields and format...

Category: Business & Finance / Business Finance
Publisher: Blue Waterfall Software, License: Shareware, Price: USD $69.00, File Size: 12.3 MB
Platform: Windows

statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control.

statlook is a powerful tool for Internet usage monitoring, user activity recording, Remote Helpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. With statlook you can keep an eye on every detail of PC and user activity connected to your corporate network. Powerful Internet monitor tool...

Category: Business & Finance / Applications
Publisher: AplusC Systems, License: Demo, Price: USD $349.00, File Size: 62.3 MB
Platform: Windows

Do you have a web site and customers?

Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.Helpdesk: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more effectively. 3....

Category: Business & Finance / Applications
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows

Do you have a web site and customers?

Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site.

7 reasons for choosing IPI.Helpdesk:

1. Price: $99.95
This is the full product price, not per user.

2. An intuitive interface for regular users.
The easy-to-use and well-defined interface helps users of all...

Category: Business & Finance / Applications
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows, Linux

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.

ActiveXperts Helpdesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline Helpdesk processes.
ActiveXperts Helpdesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you...

Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Easy to use Helpdesk software, sensibly priced to suit all businesses. Powerful Helpdesk Software:- LBE Helpdesk software will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their words,...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 5.1 MB
Platform: Windows

The Priority Manager is a powerful escalation and service level agreement (SLA) management tool.

The Priority Manager is a powerful escalation and service level agreement (SLA) management tool. It can be used to automatically modify existing Helpdesk jobs, send email to both staff and clients, and perform other actions relevant to your Helpdesk environment.

By using the Priority Manager, the Helpdesk can build up a rich set of escalation and service level...

Category: Business & Finance / Project Management
Publisher: PRD Software, License: Demo, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

Manage, audit and help servers and workstations from your local computer. No need to install any software on the remote computer and does not leave any traces there. Particularly useful for accessing remote machines without any previous preparation.

AWRCP (Atelier Web Remote Commander PRO) is a much boosted edition of our flagship product, now more than 10 years old (AWRC). AWRCP adds important features users have been requesting for years, namely capability to record sessions, can access and control RDP/TS sessions, unicode support, 64-bit Remote access to 64-bit computers, more detailed information about running processes,...

Category: Internet / Remote Access
Publisher: Jose Pascoa, License: Shareware, Price: USD $91.00, File Size: 8.0 MB
Platform: Windows

Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests.

Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the Helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the...

Category: Utilities / Network
Publisher: Alchemy Lab, License: Freeware, Price: USD $0.00, File Size: 911.4 KB
Platform: Windows

CentreDesk Corporate is a multi-user helpdesk application, designed for a small to Corporate enterprise.

CentreDesk Corporate is a multi-user Helpdesk application, designed for a small to Corporate enterprise.
Fast, easy Helpdesk call logging, easy call tracking, with the full history of all actions taken.
Easily assign help desk logs to technicians
The required date can be customized to suit the individual Issue or SLA Requirements, (calculates holidays and working...

Category: Business & Finance / Business Finance
Publisher: Merging Technologies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Self Service Reset Password Management is an application which allows end-users to reset their own (Active Directory) passwords. This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his

Less involvement of IT staff Password reset requests form a substantial part of all Helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or...

Category: Utilities
Publisher: Tools4Ever Germany GmbH, License: Demo, Price: USD $1.00, File Size: 13.9 MB
Platform: Windows

Comprehensive network management: network monitoring and visualization; hardware and software inventory (license audit, fixed assets); user monitoring; data protection; helpdesk (trouble ticket database, chat); alerts, reports, corrective actions

Axence nVision is an advanced solution for a comprehensive network management. The program provides network and user activity monitoring, software and hardware inventory, data leakage protection, Remote control, and a wide range of reports, alerts and corrective actions - all with a user-friendly and very intuitive interface. PROACTIVE NETWORK MONITORING AND VISUALIZATION: Network...

Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Axence, License: Shareware, Price: USD $1000.00, EUR920, File Size: 178.3 MB
Platform: Windows